Operations Associate

hace 2 semanas


Colombia Solvo Global SAS A tiempo completo

Role
:
Operations Associate


Compañía:
isolved

Schedule:
Monday to friday 8:00 AM - 5:00 pm CST.

Remuneración:
M base prestacional auxilio de vivienda)

Modalidad:
_
ON SITE_ / 5 days per week ["CAMACOL - Cra 63 # 49a-31, Edificio Camacol Barrio El Estadio. Piso 9"]

Responsabilities:

  • Extract, analyze, and electronically convert data from various customer platforms into
the isolved platform, ensuring accuracy and timeliness.

  • Perform new hire file validation and reconciliation against isolved data, ensuring data
integrity and compliance.

  • Monitor over limit and wire notifications, taking proactive measures to address any
discrepancies or issues.

  • Assist with data analysis and transition during M&A production, ensuring a smooth
transition for our clients.

  • Gather metrics and analyze data, including production, new hires, voids, over limits, and
billing, providing valuable insights to drive business decisions.

  • Collaborate with crossfunctional teams to support multidepartmental initiatives and
drive process improvements.

  • Research and resolve inquiries, providing prompt and accurate solutions to client and
participant concerns.

  • Appropriately escalate complex issues for clients and participants, following our standard
operating procedures.

  • Participate in data analysis training programs to enhance your knowledge and skills,
enabling you to deliver exceptional results.

Tipo de puesto:
Tiempo completo, Indefinido

Sueldo:
$ al mes

Fecha límite para postularse: 22/06/2024
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