Operations Associate

hace 6 meses


Colombia Solvo Global A tiempo completo

Compañía: Isolved - isolved HCM Platform | HR + Payroll Software | isolved Login

Schedule: Monday to friday 8:00 am - 5:00 pm CST.

Remuneración: 2.800.000M (1.820.000 base prestacional + 980.000 auxilio de vivienda)

Responsabilities
- Extract, analyze, and electronically convert data from various customer platforms into the isolved platform, ensuring accuracy and timeliness.
- Perform new hire file validation and reconciliation against isolved data, ensuring data integrity and compliance.
- Monitor over limit and wire notifications, taking proactive measures to address any discrepancies or issues.
- Assist with data analysis and transition during M&A production, ensuring a smooth transition for our clients.
- Gather metrics and analyze data, including production, new hires, voids, over limits, and billing, providing valuable insights to drive business decisions.
- Collaborate with cross-functional teams to support multi-departmental initiatives and drive process improvements.
- Research and resolve inquiries, providing prompt and accurate solutions to client and participant concerns.
- Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Participate in data analysis training programs to enhance your knowledge and skills, enabling you to deliver exceptional results.

Tipo de puesto: Indefinido

Salario: $2.800.000 al mes


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