Operations Specialist

hace 2 semanas

Colombia PayU A tiempo completo

About PayU


PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.


As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

About the Role:

This role is responsible for managing of acquiring and operational processes, bank and transaction settlement, clearing and reconciliation processes. Management of loading and resolution of controversies and chargebacks with Franchises, in its different stages.

About you will do:

  • Review the completeness and timeline of the reports generated, prior to transmission to regulatory entities, control entities, allies, and any external entity.
  • Manage the final repository of reports addressed to external entities, in such a way that there is a centralized custodian of transmitted information, this implies followup, history and availability of such reports.
  • Generate the reports required to carry out the accounting closing process and the reserve every business day.
  • Download the files hosted by the providers on the SFTP transfer server in the DING SharePoint folder designated for this purpose.
  • Track the consumption of enhanced and personalized cards.
  • Monitor the delivery of physical cards by Interservice.
  • Keep track of the cards, whether physical or virtual, generated by the Omnipayments portal.
  • Reconcile the Physical cards given the reports of Omnipayments, Interservice and GYD.
  • Carry out the Issuance reconciliation. Prepare the quarterly report on VISA franchise operations.
  • Download from visa the monthly billing of the franchise. Review the charges generated and also report to the responsible areas.
  • Carry out the servibanca reconciliation (adjust ATM withdrawals).
  • Carry out the update of the acquisition rates. Likewise, parameterize the annual reports and maintenance of businesses in the ASNET portal.
  • Update customer information requested by the different areas of the company.
  • Settle and solve controversies and chargebacks arising from the product of acquisition and issuance of cards.
  • Help build and continually improve the ANS of the area of operations.
  • Analysis and solution of PQR's associated with the products and services offered by the company.
  • Respond to the SPQRF on billing and reports that arrive from the different control entities, SAC, and SFC.
  • Track the consumption of transactions authorized and declined by the processing network and the authorizer.

What you need to succeed:

  • Bachelors in accounting, economy, business administration, finance or related careers.
  • More than 3 years of experience in compensation, liquidation with SPBV and franchises.
  • At least 2 years in the financial market.
  • Management, analysis and data analysis in data banks such as (SQL, Access, otras)
  • Advanced proficiency in Excel.

About us:

Our Commitment To Building A Diverse And Inclusive Workforce


As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge.

Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers.

Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith.

An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up.

At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

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