Operations Analyst

hace 6 meses


Colombia GLT LOGISTICS A tiempo completo

**GLT** is a Third Party Logistics Company founded in Miami, Florida in 2002. Our Company focuses on developing logistics and transportation solutions to simplify the inland freight shipping process, helping our customers to reduce costs, enhance carrier service and improve auditing practices to ensure correct freight bill charges.

Our team members are especially recognized for being Experience Makers, dedicated to building long-term relationships with all our stakeholders, and upholding our Core Values. (We are Proactive, we are Team Players, we are Happy & Passionate, we are Fast, we are Flexible, we Communicate Effectively).

As a member of our team, you can enjoy many **benefits**:

- **Remote work.**:

- A healthy work-life balance.
- Including paid time off.
- Team member recognition and rewards program.
- Access to career development opportunities
- Partnerships, and discounts with multiple brands.
- Inclusive and supportive environment.

As an **Operations Analyst (LTL Traffic Specialist)**, some of your responsibilities are but are not limited to:

- Provide customers with clear and timely information about their cargo and offer advice when needed.
- Maintain the system up to date with dates, costs and reference numbers to facilitate access and analysis of information.
- Perform the necessary operations for the correct processing of the shipment such as (address verification, including references).
- Be attentive to the details of requests to provide a memorable customer experience.

**Requirements**:
Minimum requirements:
**Studies**: High School Degree is required. Desirable (but not required) studies in International Business, Business Administration, Foreign Trade, or Logistics related. Other studies are also considered.

**Experience**: At least 6 months of experience in a call center, customer service, administrative or related. Having experience in logistics in the industry will be a plus.

**Language**: Strong proficiency in English is essential to communicate effectively. (B2+ or higher).

**Perks**:
**Work mode**: Remote.

**Contract**: Indefinitely contract.

**Training**:You will participate in a highly interactive three-week paid training program in the logistics industry.

**Schedule**: From Monday to Friday, 7 am to 5 pm with one hour for lunch. (following the American calendar).

**Salary**: Compensation of 2.700.000 COP + Connectivity support of 30.000 COP.

To be outstanding in this role, the following **factors** contribute to your success:

- Excellent communication skills.
- Costumer service.
- Multitasking and proactivity.
- Results Oriented
- Sense of Urgency
- Detail Oriented

Join us at GLT Logistics, where you'll find a fulfilling career that meets your professional aspirations and offers a comprehensive package of benefits to enhance your overall well-being.

We look forward to welcoming you to our team

Pay: $2,700,000 - $3,700,000 per month



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