Client Support Specialist

hace 2 semanas

Colombia OutReach Frog A tiempo completo

Only curriculums in english will be accepted.

About this opportunity

  • Are you an enthusiastic, dedicated, and peopledriven person with negotiation and technical skills?
  • Are you a career focused professional that have timemanagement skills, and an allstar at building relationships?
If you answered
yes to these questions, then you would be well suited for this role.

Any work in digital marketing field is viewed favorably but is not necessary to be hired for this role.

Outreach Frog is a US-based growing marketing company involved in SEO.


Our company has established an environment that celebrates achievement through dedication and commitment while investing in the development and wellbeing of our employees.

We encourage individual leadership and development.

We embrace diversity. Our team is split over 3 continents and operates to the best of cutting-edge digital marketing know-how.

Job Summary


We are looking for a person who adds value to our establishment by deepening the company's relationship with clients, helping it remain competitive in the industry.

If you consider yourself capable on building meaningful and strategic relationships, have analytical thinking skills, negotiation skills, and have passion on everything you do, we want to hear from you


We are looking for long-term and loyal team members that want to be a part of making this growing company even better.

If this sounds like you, keep reading

Job Duties/Responsibilities.

  • Develop strong relationships with clients and customers.
  • Follow the Company's Processes.
  • Communicating regularly with the Sales Team and Operations Manager to provide feedback to better improve our product offerings.
  • Answer client queries and identify new business opportunities among existing customers.
  • Liaise with crossfunctional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
  • Institute and follow process and procedures.
  • Support team by maintaining a committed and positive attitude.
  • Have a processdriven mindset and be comfortable with working with reports and data to better assess the customer service function of the organization.
  • Generate and report on data, sales numbers, and key metrics.

Requirement

  • Bachelor's degree (or equivalent) in Business Administration, Engineering, International Business, or similar.
  • Customer Service background.
  • Written and verbal communication skills.
  • Time management and organization skills.
  • Attention to detail.
  • A systemsoriented mindset.
  • Ambition to learn and grow.

Tipo de puesto:
Tiempo completo

Sueldo:
$ $ al mes

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