Customer Support Representative
hace 2 semanas
The Customer Support Agent is essential in providing first-rate support and care to patients within the
healthcare sector. This role involves handling inquiries, managing patient appointments, ensuring accurate patient data management, and providing comprehensive documentation and communication.
Qualifications:
- Experience in
customer service, particularly within a
healthcare environment, demonstrating a strong capacity to engage with patients and healthcare professionals. - Computer literacy, including database management and proficiency in Microsoft Office, with efficient typing skills for data entry.
- Superior communication skills, both verbal and written, complemented by excellent listening skills to effectively address patient needs.
- The ability to work in a dynamic environment, managing multiple tasks with high organizational skills and attention to detail.
- Flexibility for shift work, including evenings, weekends, and holidays, as needed.
- Familiarity with medical terminology and insurance policies is advantageous for verifying insurance coverage and facilitating accurate claim processing
Tipo de puesto:
Tiempo completo, Indefinido
Salario:
$ $ al mes
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