Customer Support Representative

hace 2 semanas


Colombia Solvo Global A tiempo completo
Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades.
NO SOMOS UN CALL CENTER
Buscamos personas como tú — Vacante 100% PRESENCIAL en Medellín

Estamos buscando un Asociado de Soporte al Cliente para unirse a nuestro equipo Si tienes habilidades excepcionales de comunicación y te apasiona brindar un servicio al cliente excepcional, este es el trabajo para ti

Horario:

Flexible de Lunes a Viernes de 8:00 am a 8:00 pm EST — Fines de semana libres.

Remuneración:

$ $ prestacional y $ no prestacional) + $ de Auxilio de Transporte

Responsabilidades

  • Mantener una alta tasa de retención de clientes, ofreciendo un servicio al cliente superior y abordando las consultas de los clientes de manera efectiva.
  • Realizar investigaciones y resolver consultas de clientes, proporcionando soluciones rápidas y precisas.
  • Escalar adecuadamente problemas complejos para clientes y participantes, siguiendo nuestros procedimientos operativos estándar.
  • Participar en programas de capacitación en servicio al cliente para mejorar tus conocimientos y habilidades, lo que te permitirá brindar un soporte excepcional.

Habilidades requeridas

  • Nível de inglés avanzado
    (B2+/C1 es indispensable)
:

-
+6 meses de experiência como Customer Support o Customer Service Representative.

  • Habilidades interpersonales sólidas.
  • Habilidades organizativas y analíticas sólidas.
  • Capacidad para comunicarse de manera efectiva y profesional.

Beneficios

  • Contrato a término indefinido.
  • Excelente ambiente laboral.
  • Cursos gratis en Solvo University.
  • Cursos de excel, Inglés, finanzas personales y más, para ti y tu familia.
  • Planes de bienestar
  • Remuneración altamente competitiva
  • Muchas oportunidades de crecimiento
  • Oportunidades de practicar el idioma
  • No te pierdas esta gran oportunidad.
Nuestra filosofía se orienta en el bienestar mental, no esperes más y únete a Solvo

Pay:
$2,800,000 per month

Application Question(s):

¿Tienes por lo menos un nível de inglés B2+ full conversacional?
— el inglés es INDISPENSABLE para esta posición

¿Puedes trabajar presencialmente en Medellín?

¿Cuál es tu expectativa salarial mensual en pesos colombianos (COP)?

¿Has trabajado previamente con Solvo?

¿Posees más de 6 meses de experiência en Customer Support?

Language:

  • English (required)


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