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Collection Specialist
hace 2 semanas
¿Eres un negociador talentoso con habilidades excepcionales de atención al cliente?
¿Buscas un trabajo que te ofrezca un excelente salario base, comisiones y oportunidades de crecimiento?
Entonces esta es la oportunidad que estabas esperando
Únete a nuestro equipo como Collection Specialist
en Bogotá
Horario:
Lunes a Viernes, de 7:00 am a 5:00 pm CST.
Remuneración salarial:
$2' COP.
ADICIONAL:
$300 USD si cumples con las metas Variables por KPIs.
($ COP en prestaciones + Auxilio extralegal fijo de $ COP (el cual no depende de tu rendimiento y se consigna a tu cuenta de manera fija).
Ejemplo aproximado:
low performer en promedio al mes
top performer en promedio al mes
Site:
SURAMERICANA - Calle 72 #8-24, Quinta Camacho. Bogotá
Descripción de la posición:
Responsabilidades:
- Realizar llamadas outbound para gestionar cuentas pendientes.
- Negociar y establecer acuerdos de pago con los clientes.
- Seguir políticas y procedimientos de cobranza establecidos por la empresa.
- Mantener registros precisos y detallados.
- Proporcionar asesoramiento sobre opciones de pago y plazos.
- Manejar consultas y resolver problemas de los clientes de manera efectiva.
- Actualizar información de cuentas en el sistema sobre la información de clientes.
- Colaborar con otros departamentos para resolver problemas y mejorar procesos.
- Cumplir con objetivos mensuales en temas de alcance de métricas.
- Mantener la confidencialidad de la información del cliente.
- Brindar un servicio al cliente de alta calidad durante las interacciones telefónicas.
Requisitos:
- Nível de inglés avanzado (B2 en adelante).
- Atención al detalle.
- Experiência mínima de 6 meses como Collector
(minimo 6 meses de Experiência Como COLLECTOR)
- Excelente actitud y ambición por alcanzar buenas comisiones.
Beneficios:
- Acceso gratuito a cursos de inglés, Excel, Power BI y Power Automate a través de Solvo University para ti y tu familia.
- Cursos de desarrollo personal y profesional a través de nuestros programas de Life Style y Leadership School.
- Programa de acompañamiento psicosocial.
- Canal de comunicación interno para aclarar dudas acerca de diferentes procesos internos de la compañía.
- Descuentos en diferentes entidades como Flappers, Buks, Orus, SmartFit, entre otros
Tipo de puesto:
Tiempo completo, Indefinido
Salario:
$ $ al mes
Idioma:
- inglés (minimo nível B2+) (Obligatorio)
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