Collection Specialist

hace 3 días


Colombia Solvo Global Careers A tiempo completo

¿Eres un negociador talentoso con habilidades excepcionales de atención al cliente? ¿Buscas un trabajo que te ofrezca un excelente salario base, comisiones y oportunidades de crecimiento? Entonces esta es la oportunidad que estabas esperando

***Únete a nuestro equipo como **Collection Specialist **en Bogotá***

**Horario**: Lunes a Viernes, de 7:00 am a 5:00 pm CST.
**Remuneración salarial**:$2'700.000 COP.
**ADICIONAL**: $300 USD si cumples con las metas + 400.000 Variables por KPIs.

**($1.755.000 COP en prestaciones + Auxilio extralegal fijo de $945.000 COP (el cual no depende de tu rendimiento y se consigna a tu cuenta de manera fija).**

**Ejemplo aproximado**:
**low performer 4.000.000 en promedio al mes**

**top performer 4.300.000 en promedio al mes**

**Site**: SURAMERICANA - Calle 72 #8-24, Quinta Camacho. Bogotá

**Descripción de la posición**:
**Responsabilidades**:

- Realizar llamadas outbound para gestionar cuentas pendientes.
- Negociar y establecer acuerdos de pago con los clientes.
- Seguir políticas y procedimientos de cobranza establecidos por la empresa.
- Mantener registros precisos y detallados.
- Proporcionar asesoramiento sobre opciones de pago y plazos.
- Manejar consultas y resolver problemas de los clientes de manera efectiva.
- Actualizar información de cuentas en el sistema sobre la información de clientes.
- Colaborar con otros departamentos para resolver problemas y mejorar procesos.
- Cumplir con objetivos mensuales en temas de alcance de métricas.
- Mantener la confidencialidad de la información del cliente.
- Brindar un servicio al cliente de alta calidad durante las interacciones telefónicas.

**Requisitos**:

- Nível de inglés avanzado (B2 en adelante).
- Atención al detalle.
- Experiência mínima de 6 meses como Collector **(minimo 6 meses de Experiência Como COLLECTOR).**:

- Excelente actitud y ambición por alcanzar buenas comisiones.

**Beneficios**:

- Acceso gratuito a cursos de inglés, Excel, Power BI y Power Automate a través de Solvo University para ti y tu familia.
- Cursos de desarrollo personal y profesional a través de nuestros programas de Life Style y Leadership School.
- Programa de acompañamiento psicosocial.
- Canal de comunicación interno para aclarar dudas acerca de diferentes procesos internos de la compañía.
- Descuentos en diferentes entidades como Flappers, Buks, Orus, SmartFit, entre otros

Tipo de puesto: Tiempo completo, Indefinido

Salario: $4.000.000 - $4.300.000 al mes

Idioma:

- inglés (minimo nível B2+) (Obligatorio)


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