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Customer Success Manager LATAM
hace 4 meses
Job Description
The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. We are looking for a Customer Success Manager who is highly motivated and has a hunger to develop media and advertising knowledge.
You will need to be passionate about understanding business drivers for performance and different Dailymotion offerings available to our advertisers. You will be engaging with internal and external stakeholders to transfer Dailymotion offerings into actionable recommendations. You play a key role in helping to grow the North American business by transferring data and insights to recommendations through a storytelling process. You will need to possess strong analytical ability with the ability to be a self-starter to find solutions with minimal guidance.
Responsibilities
Serve as a key player in delivering proactive offerings using Dailymotion's data and insights resources by owning tasks and leveraging Data & Insights and AdOps teams. You will also be responsible for developing strategic plans for different advertisers. This includes, but is not limited to, the following:
Qualifications
Strong interest and 2-4 years of experience in digital advertising Strong English level and multicultural understanding is required. Excellent organizational, interpersonal, and communication (written and verbal) skills Solid computer skills including intermediate knowledge of spreadsheets (MS Excel), word processing (MS Word), and MS PowerPoint Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes Ability to handle multiple priorities Strong analytical skills Problem identifier and problem solver Ability to function equally well independently and as part of a team