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Technical Project Management

hace 4 meses

Bogotá, Bogotá D.E., Colombia Fiserv, Inc. A tiempo completo

Calling all innovators - find your future at Fiserv.


We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Technical Project Management - Advisor I

Es responsable de impulsar proyectos complejos, de alta prioridad, o fases componentes de programas grandes. Responsable de entregar proyectos a tiempo, dentro del presupuesto y dentro del alcance.

Esta persona liderará y coordinará equipos multifuncionales, departamentales y entre empresas que son responsables de todos los aspectos de un proyecto, desde el inicio hasta el cierre.

Orquestador del ecosistema operacional de la celula.

Gestiona de forma coordinada la capacidad de su equipo de trabajo.

Participa en los comités de capacidad y mensuales definidos con el cliente.

Gestionar el product backlog de los proyectos que están bajo gestión de sus células.

Responsable de acordar con el Cliente la gestión de capacidad.

Responsable del control de horas de los recursos y elabora la facturación mensual al cliente.

Responsable del cumplimiento del acuerdo de servicio.

Responsable de los planes de acción, mejoramiento de indicadores y SLA.

Responsable de presentar informes y tableros de control sobre el rendimiento de las células y resultados de los proyectos

Responsable de la resolución de problemas a partir de problemas evaluación para la selección de soluciones. Capacidad para identificar alternativas y hacer planes de contingencia.

Capacidad para aceptar el cambio y adaptarse rápidamente a nuevas situaciones, cambios de dirección y alteración de prioridades Apoyar al equipo para resolver los impedimentos que impiden la resolución de Historias de usuario o habilitadores.

Trabaja con el scrum master en el desarrollo de planes de mejora y alineación metodológica

Planifica y monitorea las mejoras operativas y metodológicas de su equipo de trabajo.


Asegura que se sigan las metodologías del proyecto, los procesos de entrega del proyecto y los procesos de gestión de la implementación.

Esto incluye la gestión y conducción. Programación del proyecto. Gestión de riesgos y problemas. Gestión de cambios de alcance.

Responsable del control de horas de los recursos y elabora la facturación mensual al cliente.

Responsable del cumplimiento de los indicadores definidos en el acuerdo de servicio.

Responsable de los planes de acción, mejoramiento de indicadores y SLA.

Gestiona el presupuesto del proyecto.

Esto incluye la comprensión y validación de estimaciones, el seguimiento de la variación de costos y la gestión eficaz de los recursos del proyecto.

Proporciona una comunicación clara y concisa del proyecto; tanto escrito como verbal.


Facilita / gestiona las comunicaciones del proyecto y las expectativas de las partes interesadas, el cliente y el equipo del proyecto.

Es el focal point entre los equipos de la célula y los equipos internos y los equipos del cliente

Gestiona proyectos desde el concepto original hasta la implementación final. Se conecta con todas las áreas afectadas por el proyecto, incluidos los usuarios finales, distribuidores y proveedores. Asegura el cumplimiento de los estándares de calidad y revisa los entregables del proyecto. Puede comunicarse con un ejecutivo de la empresa sobre el estado de proyectos específicos.


Seguimiento y control de las horas y presentar el detalle de la facturación mensual de la célula de acuerdo con el presupuesto estimado.

Llevar el control de ausencias del equipo, programar vacaciones y licencias con el propósito de mitigar impactos de compromisos adquiridos con los clientes.


Participa en las ceremonias:
daily, review, retrospective y planning.

Competencias PM


Profesional o equivalente, mínimo 5 años de experiência en gestión progresiva, incluida la gestión de proyectos importantes, en un gran entorno operativo.

Certificación scrum master y PMP

Conocimiento en herramientas de Microsoft Office, Microsoft Project y / o Microsoft Project Server

Excelentes habilidades verbales, escritas y de presentación


Éxito comprobado en la entrega de proyectos dentro del presupuesto y los plazos especificados, mientras se garantiza la satisfacción del cliente.

Capacidad comprobada para prosperar en un entorno dinámico y de ritmo rápido


Capacidad para manejar múltiples proyectos y asignaciones Capacidad para demostrar pensamiento crítico, proporcionando opciones y recomendaciones relacionadas con la resolución de problemas, mitigación de riesgos y resolución de elementos escalados.

Gestión de riesgos

Conocimientos organizativos y pol