technical support

Backblaze is seeking a Technical Support Engineer I to resolve customer issues across Backblaze products and third-party integrations. You’ll communicate clearly with customers and collaborate across teams to drive issues to resolution, from individuals to Enterprise customers.You’ll troubleshoot, document bugs with QA data, review ticket trends,...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly.You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like Mastercard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

SupportYourApp is seeking a Technical Support Engineer to join our global team and deliver high-quality customer and technical support from a home office. You will troubleshoot complex issues, read and analyze code, and collaborate with Engineering to drive timely resolutions. Ideal candidates have 2+ years in technical support, strong SQL and scripting...

SupportYourApp is seeking a Technical Support Consultant to join our global team. You will assist clients with secure access setup, configure MFA for VPN, and troubleshoot networking issues across Windows, macOS, Linux, Android and iOS in a remote, international setting. You will analyze traffic, read log files, and guide customers to optimize performance...

Descartes is seeking a Technical Customer Support Specialist to help global enterprise customers maximize the value of our cloud-based TMS by resolving complex issues and delivering exceptional service.This fully remote role in Colombia requires strong English, robust troubleshooting skills, and cross-team collaboration with Product, Engineering, and...

Caterpillar, Inc. in Cartagena, Colombia is seeking a Field Service Representative-1 to join our Product Support team.You will perform preventive and corrective maintenance, inspections, call-out services, and commissioning support to ensure reliable operation of gas turbines and turbomachinery at customer sites. The position requires safety discipline,...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects.You will prepare engineering proposals, coordinate with partners, and support the sales team...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering -...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Technical Account Manager - Support Delivery Full-time Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the...

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...