technical support

SupportYourApp is hiring a Technical Support Consultant to assist clients with secure access solutions, VPN setup, and MFA troubleshooting across Windows, Linux, macOS, Android and iOS. You will analyze logs, optimize network performance, and collaborate with client teams to deliver reliable, secure user experiences. This fully remote role offers USD...

Company Overview: BVP takes pride with Excellent Customer Service!Today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. BVP employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. BVP's well-integrated technology solution...

ABB in Colombia is seeking an Application Engineer to support the Electrification Critical Power business line. You will act as a key technical resource, preparing descriptions of products and solutions, estimating costs, and documenting final proposals for customers in the region. The role requires 3+ years of relevant experience, a degree in...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Customer Support Specialist (Technical / SaaS) Medellin, Colombia At Roca Alliances Our mission is to inspire nearshore outsourcing to Latin America, as our expertise is providing customized services to help companies from the U.S., Canada, and Europe expand their operations through guided entry with our consolidated experience in the Latin American...

NICE in Bogotá is seeking a Technical Account Manager - Support Delivery to act as a trusted advisor for designated accounts. You will manage escalations, ensure alignment with customer priorities, and maximize value from NICE solutions through proactive support and cross-functional collaboration. The role focuses on driving service excellence,...

Job Title: AI Prompt & Technical Support / Account Technical Manager Location: Remote – Colombia Type of Contract: Full-Time | Remote Salary Range: Market Rates Language Requirements: English proficiency required Our client is seeking a versatile AI Prompt & Technical Support / Account Technical Manager with experience in AI prompting, workflow...

Description Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager to work with our customers’ creative and transformative spirit of innovation across all...

# Technical Support Expert 2Twilio Remote - Colombia Full-timeFull-timeRemoteCustomer Support---## About this roleTwilio is hiring a Technical Support Expert 2 (Remote - Colombia). This is a remote customer support role listed on the official Twilio careers site.About the Role:At Twilio, we’re shaping the future of communications, all from the comfort of...

We’re looking for a Customer Expert: Bilingual to join our team in Bogotá. In this role, you’ll provide phonebased technical support to customers, troubleshooting issues and delivering clear, effective solutions. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every...

We are a tech company seeking a Jr. IT Support Technician/ Apple Technical Specialist with expertise in Macintosh OS, Apple hardware and google suite Bogota . Full time On-site position. Monday to Friday - 9am to 6pm What you'll need: 2 year’s experience Highly desible experience as Apple Technician in Mac center stores. Proficiency in Macintosh OS...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Evolution Development Colombia is seeking an Operations Specialist to ensure live tables run smoothly and to troubleshoot real-time issues across the gaming floor. You will coordinate with IT and support teams, addressing incidents and maintaining service levels. Responsibilities include managing internal systems (JIRA, TTS, SST, WIKI), creating reports, and...

Job Title: AI Prompt & Technical Support / Account Technical Manager Location: Remote – ColombiaType of Contract: Full-Time | RemoteSalary Range: Market RatesLanguage Requirements: English proficiency required Our client is seeking a versatile AI Prompt & Technical Support / Account Technical Manager with experience in AI prompting, workflow...

Role Summary: We are seeking L2 Technical Support Specialists who can resolve complex IT issues escalated from L1 teams and provide deskside and field support across hardware, OS, and enterprise applications. The role includes hands-on installation, configuration, and asset lifecycle management support. Key Responsibilities: • • Handle escalations from...

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the...

Technical Support Agent (TSA) - Tier 1 SPA Job Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

Work Setup: Remote/WAHEquipment: Company-providedSalary: COP 3,450,000The Technical Support Representative is responsible for providing basic technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and...