technical support

1. Responsible for the products' technical in Colombia. Fast response &quick fix to custome's request, travel for field service when it is required.2. Instucting installer for installation of the product, monitoring, maintance, etc.3. Sorting&translating technical documents. Summarizing competitor's product and service information, and feedback to HQ for...

Scotiabank in Bogotá is seeking a Technical Support Specialist to ensure stable, available, and performant systems across LATAM and global teams. You will troubleshoot and resolve incidents, coordinate with IT and business stakeholders, and deliver timely support aligned with team objectives.The role emphasizes governance, security, and policy adherence,...

Sutherland Global Services SGS busca profesional de soporte técnico avanzado para unirse a la Sede Américas en Bogotá. Trabajarás directamente junto a engineers de Level 2 y TAMs, con un inicio el 14 de septiembre y jornada de 42 horas semanales.Contrato indefinido y beneficios de entorno tecnológico maduro, con exposición a roles de ingeniería...

We are looking for a SAP Commerce Cloud Technical Support Engineer to keep our commerce platform stable and reliable through incident resolution, monitoring, and troubleshooting. You will work with the team to keep operations running smoothly and meet service performance goals—apply to help us deliver dependable outcomes for...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Technical Support Engineer (Real Estate) Ingeniero en Telecomunicaciones, Electrónica, Sistemas o afines (Graduado o Estudiando). Experiencia mínima de 1 año en mismo puesto similar, haciendo soporte y monitoreo nivel 1 a redes FTTH. Disponibilidad de horario para turnos rotativos de 7/24x365 Certificación/Estudios en CCNA o Network...

¡Únete a Hero Motos!En Hero Motos, multinacional líder en el sector de motocicletas, estamos en búsqueda de un L1 Support Technical Engineer para fortalecer nuestro equipo de tecnología y brindar soporte a nuestras aplicaciones y sistemas del negocio.Principales responsabilidadesBrindar soporte de primer nivel para aplicaciones del sector automotriz...

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

📍 Location: Versalles, Cali (Hybrid mode: On-site Tuesdays and Thursdays) 💰 Salary: $3,850,000 + $70 USD Performance Bonus ⏰ Rotating Schedule: Availability from 7:00 a.m. to 8:00 p.m. (2 days off)What will you do?✔ Handle escalated customer requests via chat, email, or phone. ✔ Support Level I agents in resolving complex issues. ✔ Document...

(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant...

Qué hará Esta posición es responsable de liderar toda la operación de back-office del servicio ProCare, asegurando excelencia en las operaciones de reparación, la coordinación de servicio al cliente, la logística y el proceso de Order-to-Cash. El rol supervisa equipos multifuncionales y proveedores externos para garantizar una experiencia de servicio...

¿Tienes experiencia en soporte técnico avanzado y buscas dar el siguiente paso en tu carrera? Súmate a nuestro equipo bilingüe en la Sede Américas y trabaja directamente junto a Level 2 Engineers y TAMs. ¡Inicia este 14 de septiembre!Condiciones TopIngresos: Básico $2.080.500 + Auxilio de Transporte ($249.095) + Bono por desempeño $412.000.Jornada:...

Estamos en búsqueda de Technical Sales Support Specialist / Estimador técnico y de cotizaciones con formación como profesional en Ingeniera Electrónica, Mecatrónica o carreras a fines. Debe contar con experiencia mínima de 6 meses o 1 año en diseño y presentación de propuestas técnicas y comerciales en el sector de...

The LYCRA Company is seeking a Technical Sales Support Specialist to join our global team, based in Central America or Colombia. You will support upstream fabric developers and downstream brands with new product innovations, translate market trends into new offerings, and build strong customer partnerships across regions.You will work with textile engineers,...

The LYCRA Company is seeking a Technical Sales Support Specialist to join our global team, based in Central America or Colombia. You will support upstream fabric developers and downstream brands with new product innovations, translate market trends into new offerings, and build strong customer partnerships across regions. You will work with textile...

Job Description: ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement, diagnosing and resolving technical...

Coupa Software is seeking a customer-focused support professional to join our global enterprise team. You will handle technical and configuration inquiries from enterprise customers, troubleshoot issues, and collaborate with cross-functional units to ensure success in production environments.You will create knowledge articles for our knowledge base and...

Descripción del empleo: Job Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement, diagnosing and resolving...

Who We AreAt Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that...

¡Sé parte de Stefanini!En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.Brindar soporte técnico de primer nivel a los usuarios finales por teléfono, correo electrónico o en persona.Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio,...