technical support representative

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS, Anti-Spam,...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless experiences...

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing...

Join to apply for the Technical Support Specialist role at Broadvoice Position Summary Broadvoice is looking for a Technical Support Representative 2 to join our growing team. In this dynamic role, you will provide technical support to US-based business customers via phone, chat and email. If you are passionate about solving problems and want to make an...

Transform Workforce Compliance Through Seamless Customer Experience The SaaS Customer Support Representative plays a critical role in delivering exceptional client experiences within a fast-scaling global SaaS business. You will support workforce compliance solutions that power high-risk industries, while building a long-term career with Emapta in a premium,...

We are an Avidbots Corp branch located in Colombia, dedicated to offer customer care support of Avidbots sold products around the world. Our services includes, specialized technical support, live robots assistance, 24/7 remote monitoring, development and maintenance of cleaning plans "patterns" for scrubber robotic machines. Our goal is to keep providing...

Company Overview: BVP takes pride with Excellent Customer Service!Today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. BVP employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. BVP's well-integrated technology solution allows...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Twilio, a remote‑first company, is seeking a Manager, Technical Support to lead one of its LATAM Customer Support teams. You will mentor staff, manage escalations, and drive processes to deliver an extraordinary customer experience across the region.You will partner with internal stakeholders, utilize Tableau, Looker and Zendesk for insights, and help...

The World Meteorological Organization (WMO) is seeking a Technical Support Officer for the WISER ActionFirstTM Project. This role involves providing technical leadership across national and regional forecasting activities and ensuring effective action-based early warning systems are in place.The successful candidate should have a degree in meteorology or...

        Requisition ID: 266984 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.   Purpose   •...

Ready to Build Solutions and Make a Difference? Join My IT Crew. At My IT Crew, we believe great IT support is about more than resolving technical issues. It's about building strong relationships, creating positive client experiences, and helping businesses succeed through reliable technology. Since 2016, we've been helping organizations simplify IT while...

Descripción de la empresaSGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with more than 95,000 employees and a network of over 2,400 offices and laboratories worldwide.Descripción del empleoThe Technical Support Analyst (IT005)...

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y atribuciones** - Brindar soporte técnico de manera...

**Estas sería las actividades**: - Revisión de errores en laptops de hardware y software. - Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red. - Acompañamiento a terceros. - Instalación y configuración de equipos laptops e impresoras. - Manejo de inventario en Plataforma Servicenow. - Documentación &...

Technical Support Engineer (Remote – Latam) We are looking for a Technical Support Engineer in Latin America. As a Technical Support Engineer, you will act as a key liaison between developers and the platform, helping solve complex technical challenges and enhancing the overall user experience. You will work closely with engineering teams to troubleshoot...

Qué hará Esta posición es responsable de liderar toda la operación de back-office del servicio ProCare, asegurando excelencia en las operaciones de reparación, la coordinación de servicio al cliente, la logística y el proceso de Order-to-Cash. El rol supervisa equipos multifuncionales y proveedores externos para garantizar una experiencia de servicio...

ScotiaTech in Bogota, Colombia, seeks a Technical Support Associate to join the HR Technology team within the Global HR Technology area. You will provide 2nd level support for Global HR Technology applications and coordinate with vendors for issue resolution.The role also involves system analysis, code promotions, on-call coverage, and compliance with...

What we do We are a global tech solutions company that believes Collaboration Betters The World. Leveraging strategy, technology, and design, we partner with organizations worldwide to offer comprehensive solutions from idea conception to product realization. We work with people around the globe to advise, build, run, and support the creation of products...

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means...