technical support engineer

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

SupportYourApp is a global Intelligent Support-as-a-Service leader delivering customer and technical support across 60 languages. We seek a Technical Support Engineer to diagnose backend issues, reproduce bugs, and provide data-backed solutions while collaborating with Engineering. You will work in a multilingual environment with a focus on clear...

Skills & QualificationsTypically requires field sales experienceAreas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.Understanding of TCP/IP, routing protocols, L2/L3 switchesSecurity products firewalls, IPSec, IDS/IPS, Anti-Spam,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

Sutherland in Bogotá is seeking a Technical Support Engineer to provide first-level technical support to customers and internal teams. The role requires diagnosing issues, applying defined procedures, and escalating complex cases while delivering excellent service.The ideal candidate has strong troubleshooting and communication skills, can work in a...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects. You will prepare engineering proposals, coordinate with partners, and support the sales team...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects.You will prepare engineering proposals, coordinate with partners, and support the sales team...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Una empresa de soluciones tecnológicas en Medellín busca un Ingeniero de Soporte Técnico especializado en el sector inmobiliario. El candidato ideal debe tener al menos un año de experiencia en soporte de redes FTTH y estar disponible para turnos rotativos. Se requiere comprensión de herramientas de monitoreo y capacidad de análisis. Se ofrece un...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

Sutherland is seeking a Technical Support Engineer to deliver first-level technical support to customers, drivers, administrators, and internal stakeholders. You will diagnose issues, document interactions, and escalate complex cases while maintaining a high-quality customer experience.The ideal candidate has strong troubleshooting skills, excellent customer...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security product s firewalls, IPSec,...

Sutherland Global Services SGS is seeking a Technical Support Engineer I to deliver first-level support in Bogotá, Colombia. You will troubleshoot hardware, software, connectivity and platform issues for customers, drivers and internal teams, documenting interactions and escalating complex cases as needed.The role requires strong communication skills, a...

Who is sa.global sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

Who is sa.global sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

Remote, Colombia, Full Time, Individual Contributor, 1 year of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to...