technical support engineer

Technical Support Engineer (Remote – Latam) We are looking for a Technical Support Engineer in Latin America. As a Technical Support Engineer, you will act as a key liaison between developers and the platform, helping solve complex technical challenges and enhancing the overall user experience. You will work closely with engineering teams to troubleshoot...

Tier1 - Technical Support Engineer IRC304512 Function IT, Telecom & Internet Experience 1-3 years Location Colombia - Bogota Skills Cisco Routing, DHCP, IPv6, Linux, Networking, TCP/IP, Telecommunication We are looking for a Tier 1 to join our teams! You will work with a leading provider of innovative broadband solutions that deliver video, voice, and data...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends.Responsibilities include addressing issues,...

Kyndryl Inc. in Bogotá, Colombia is seeking a Technical Support specialist to troubleshoot desktop hardware, software, and network issues for clients and colleagues. You will diagnose problems, perform IMAC activities, and ensure issues are resolved efficiently while maintaining service levels.The role emphasizes customer-focused technical support, growth...

Technical Support Engineer Remote, Full-time, Mon-Fri Apply here: https://operationsarmy.com/application We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting,...

Coupa seeks an enterprise software support professional to assist customers with how-to questions and troubleshoot production environments. You will collaborate with the Integration, Operations, and Customer Success teams to ensure customer success and build knowledge articles for self-help resources.The role emphasizes strong Linux/Unix knowledge, scripting...

Jobtailor in Bogotá is seeking a technically skilled Support Specialist to deliver expert assistance to customers and colleagues. You will diagnose and repair complex equipment and software, respond to escalated issues, and ensure smooth operations across installations and training.The role emphasizes collaboration, problem resolution, and a commitment to...

About the role CiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Technical Support Engineer at BairesDevAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact...

We are looking for a SAP Commerce Cloud Technical Support Engineer to keep our commerce platform stable and reliable through incident resolution, monitoring, and troubleshooting. You will work with the team to keep operations running smoothly and meet service performance goals—apply to help us deliver dependable outcomes for...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

GlobalLogic is seeking a Tier 1 Technical Support Engineer in Bogota, Colombia. You will join a team supporting a leading broadband solutions provider, handling troubleshooting, network basics, and L2/L1 support to ensure stable service.The role requires a Bachelor/Master in CS/EE/Telecommunications, Linux proficiency, and good English. Occasional travel and...

1. Responsible for the products' technical in Colombia. Fast response &quick fix to custome's request, travel for field service when it is required.2. Instucting installer for installation of the product, monitoring, maintance, etc.3. Sorting&translating technical documents. Summarizing competitor's product and service information, and feedback to HQ for...

Scotiabank in Bogotá is seeking a Technical Support Specialist to ensure stable, available, and performant systems across LATAM and global teams. You will troubleshoot and resolve incidents, coordinate with IT and business stakeholders, and deliver timely support aligned with team objectives.The role emphasizes governance, security, and policy adherence,...

Job Description Technical Support Engineer (L2) to join a team supporting an AI-powered conversational platform. The solution combines Python-based backend microservices running on AWS, a modern web application, and real-time voice technologies to deliver intelligent customer interactions. You will handle escalated support tickets from L1, troubleshoot...