technical support engineer

Provide technical assistance to external and internal users Diagnose and repair complex equipment, software, and systems Respond to escalated issues Report critical design flaws, reliability and maintenance problems, and bugs Assist customers with highly technical or sophisticated products Support customer installations and training Determine and resolve...

Who is sa.globalsa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless experiences...

Join to apply for the Technical Support Specialist role at Broadvoice Position Summary Broadvoice is looking for a Technical Support Representative 2 to join our growing team. In this dynamic role, you will provide technical support to US-based business customers via phone, chat and email. If you are passionate about solving problems and want to make an...

We are looking for a dedicated Technical Support Specialist to join our Solutions Center team. You will be an important representative of the brand, providing support to our customers. You will deliver outstanding customer service over email, chat, and phone by problem-solving technical issues, providing end-user support, ensuring customers are using our...

Position Overview Alarm.com, a fast growth entrepreneurial technology company, is seeking an ambitious and self-directed individuals that have proven customer support and operations experience to join our International team working from our office in Bogota, Colombia. This is a hybrid position working three days in office. This International Technical...

¡En Solvo estamos contratando! Especialista en soporte técnico bilingüeDescripción:El especialista en soporte técnico bilingüe es responsable de brindar soporte a clientes y equipos internos en temas relacionados con contabilidad general (G/L). Este rol requiere habilidades organizativas, atención al detalle y capacidad para trabajar bajo presión...

        Requisition ID: 268271 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.   PurposeContributes...

¡En Solvo estamos contratando! Especialista en soporte técnico bilingüeDescripción:El especialista en soporte técnico bilingüe es responsable de brindar soporte a clientes y equipos internos en temas relacionados con contabilidad general (G/L). Este rol requiere habilidades organizativas, atención al detalle y capacidad para trabajar bajo presión...

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usInsider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to...

Descripción de la empresaSGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with more than 95,000 employees and a network of over 2,400 offices and laboratories worldwide.Descripción del empleoThe Technical Support Analyst (IT005)...

POSITION OVERVIEW Alarm.com, a fast growth entrepreneurial technology company, is seeking an ambitious and self-directed individuals that have proven customer support and operations experience to join our International team working from our office in Bogota, Colombia. This is a hybrid position working three days in office. This International Technical...

BrightHire is a category-creating, high-growth, Series B software company with a mission to give everyone the hiring experience they deserve. We deliver on this mission by transforming the way many of the world’s leading companies build exceptional teams. We created the Interview Intelligence category, and our clients include some of the world’s most...

With our Domains, Identity & Software division, you will play a critical role at the heart of our operations. You are trusted with solving complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role is for people who enjoy deep problem-solving, high ownership, and tangible output. You will spend the...

What we do We are a global tech solutions company that believes Collaboration Betters The World. Leveraging strategy, technology, and design, we partner with organizations worldwide to offer comprehensive solutions from idea conception to product realization. We work with people around the globe to advise, build, run, and support the creation of products...

Purpose The Technical Support Specialist role contributes to the overall success of the unit by ensuring the stability, availability, and performance of critical systems that enable business operations. The role executes assigned goals and initiatives through effective troubleshooting, issue resolution, and proactive support, ensuring timely delivery aligned...

¡Haz parte de wolkvox en Bogotá!En wolkvox desarrollamos soluciones SaaS para experiencia del cliente, contact center y omnicanalidad. Buscamos personas apasionadas por la tecnología, el aprendizaje y el servicio, que quieran crecer junto a un equipo innovador.¿Cuál será tu misión?Brindar soporte técnico a nuestros clientes, gestionando incidentes y...

Sutherland is seeking an attentive and goal-oriented person to join us as a Technical Support Engineer 1. This entry-level role provides diagnosis, reproduction, and resolution of software and hardware issues, with initial focus on NetApp OnTap and troubleshooting NetApp hardware.You will support NetApp customers by resolving problems via telephone, web, or...

Userpilot in Colombia is seeking an experienced Customer Support (SaaS) specialist to be the voice of our customers and drive positive change. You will work closely with customers daily, diagnosing issues across our SDKs, APIs, and integrations, and delivering practical workarounds.You will answer inquiries with deep product knowledge, document solutions,...