technical support engineer

Description Skills & Qualifications   Typically requires field sales experience  Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company.  Understanding of TCP/IP, routing protocols, L2/L3 switches   Security products...

Who is sa.globalsa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

Overview Role: Technical Support Specialist in the Partner Success Team. You will support partners using our products and services, with a focus on clear communication and effective problem-solving to resolve issues and streamline requirements. Role Description You will be an excellent communicator with strong problem-solving skills, responsible for...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia. El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

With our Domains, Identity & Software division, you will play a critical role at the heart of our operations. You are trusted with solving complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role is for people who enjoy deep problem-solving, high ownership, and tangible output. You will spend...

El equipo de TelevisaUnivision está buscando un Analista de Soporte Técnico (Technical Support Analyst para apoyar nuestra operación en Colombia. El Analista de Soporte Técnico es el enlace clave entre el equipo de IT en Estados Unidos y las necesidades técnicas de la oficina en Colombia. Su principal responsabilidad es garantizar el funcionamiento...

En Hikvision Americas estamos ampliando nuestro equipo de Learning & Development y buscamos un perfil poco común: alguien que combine la ingeniería de software con experiencia real en seguridad electrónica. La misión del cargo del Technical Support Trainer es automatizar procesos de formación y desarrollar herramientas propias, como emuladores y...

Brindar soporte técnico al equipo comercial para la identificación y desarrollo de proyectos de alto impacto en los segmentos de Construcción, Pinturas, Tintas, Plásticos, Cauchos y Adhesivos, contribuyendo al crecimiento de la unidad de negocio y a la aceleración de los procesos de aprobación y venta de productos de especialidades.Asimismo, serás un...

Position Overview Company: RAM BPO Location: On-site | Medellín, Colombia Work Type: Full-time Client: U.S.-based Client RAM BPO is looking for a driven, fast-learning Technical Support Specialist to join our team working directly with a U.S. client. If you have strong English communication skills, support/ops experience, and a results-driven mindset, this...

As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services. You will provide proactive technical support, troubleshoot issues, manage SLAs, and collaborate with the Product team to improve our platform. Responsibilities Support seamless experiences...

About us:Come as U are, because U Matter at Ubiquity.We're Hiring!English is a Must, Non-bilingual candidates won't be considered for this position.About the RoleWe are looking for a Technical Support Advisor to join our team and provide advanced technical expertise across connected consumer technology products.In this role, you will troubleshoot complex...

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale...

Caterpillar, Inc. in Cartagena, Colombia is seeking a Field Service Representative-1 to join our Product Support team. You will perform preventive and corrective maintenance, inspections, call-out services, and commissioning support to ensure reliable operation of gas turbines and turbomachinery at customer sites. The position requires safety discipline,...

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide...

With our Domains, Identity & Software division, you will play a critical role at the heart of our operations. You are trusted with solving complex, high-impact customer issues, acting as the technical backbone of our customer care organization. This role is for people who enjoy deep problem-solving, high ownership, and tangible output. You will spend the...

Company DescriptionWe are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion...

About Broadvoice At Broadvoice , we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t...

We are an Avidbots Corp branch located in Colombia, dedicated to offer customer care support of Avidbots sold products around the world. Our services includes, specialized technical support, live robots assistance, 24/7 remote monitoring, development and maintenance of cleaning plans "patterns" for scrubber robotic machines. Our goal is to keep providing the...