technical support engineer

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering...

Gilat Satellite Networks in Bogotá, Colombia, is seeking a Technical Support Engineer (Tier 2) to provide expert support for Gilat products and solutions across the Americas. The role includes software upgrades, site surveys, and customer-facing activities in a high-tech satellite environment.The ideal candidate has an Electronics/Communications background,...

Capgemini Engineering is seeking a Bilingual Technical Support Engineer in Bogota. You will serve as the vital link between clients and technical solutions, delivering first and second-level support in English and Spanish while documenting issues and resolutions.Ideal candidates have 1-4 years in technical support, strong English, and knowledge of...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Sutherland is seeking a highly motivated Technical Support Engineer to join our Bogotá team. You will provide exceptional technical support for IoT devices and web applications, resolve complex issues, and deliver outstanding customer experiences.Requirements include advanced English (B2+), a technology degree or equivalent experience, and familiarity with...

1. Responsible for the products' technical in Colombia. Fast response &quick fix to custome's request, travel for field service when it is required.2. Instucting installer for installation of the product, monitoring, maintance, etc.3. Sorting&translating technical documents. Summarizing competitor's product and service information, and feedback to HQ for...

Scotiabank in Bogotá is seeking a Technical Support Specialist to ensure stable, available, and performant systems across LATAM and global teams. You will troubleshoot and resolve incidents, coordinate with IT and business stakeholders, and deliver timely support aligned with team objectives.The role emphasizes governance, security, and policy adherence,...

Zoomcar is searching for an experienced Technical Support Engineer in Bogotá, Colombia. In this role, you will be responsible for advanced troubleshooting on Fortinet products and assisting customers with networking and security solutions.The ideal candidate will have a solid background in technical support, an understanding of TCP/IP and security products,...

Sutherland seeks a motivated Technical Support Engineer in Bogotá to deliver exceptional technical assistance for IoT devices and web applications. You will build product expertise and collaborate with cross-functional teams to drive timely resolutions.Ideal candidates bring advanced English, a tech degree, and experience with Windows/Linux, and support...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends.Responsibilities include addressing issues,...

Kyndryl Inc. in Bogotá, Colombia is seeking a Technical Support specialist to troubleshoot desktop hardware, software, and network issues for clients and colleagues. You will diagnose problems, perform IMAC activities, and ensure issues are resolved efficiently while maintaining service levels.The role emphasizes customer-focused technical support, growth...

Una empresa de soluciones tecnológicas en Medellín busca un Ingeniero de Soporte Técnico especializado en el sector inmobiliario. El candidato ideal debe tener al menos un año de experiencia en soporte de redes FTTH y estar disponible para turnos rotativos. Se requiere comprensión de herramientas de monitoreo y capacidad de análisis. Se ofrece un...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

Sutherland Global in Bogotá is seeking a highly motivated Technical Support Engineer to join our team. You will provide exceptional technical support for IoT devices and web applications, build product expertise, and deliver delightful customer experiences.This full-time onsite role requires advanced English, collaboration with product and engineering...

Technical Support Engineer at BairesDevAt BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact...

Join Kyndryl as a Technical Support professional, helping clients optimize complex hardware, software, and systems. You will diagnose, escalate, and resolve issues, while delivering quality service and onboarding customers to new technology.The role offers a hybrid-friendly environment, ongoing training, and opportunities to grow into advanced technical...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs.Experience in call centers and security certifications are valued; Portuguese language ability is a plus....

Jobtailor in Bogotá is seeking a technically skilled Support Specialist to deliver expert assistance to customers and colleagues. You will diagnose and repair complex equipment and software, respond to escalated issues, and ensure smooth operations across installations and training.The role emphasizes collaboration, problem resolution, and a commitment to...

Skills & Qualifications Typically requires field sales experience Areas of TAC (Technical Assistance Centers) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding of TCP/IP, routing protocols, L2/L3 switches Security products firewalls, IPSec, IDS/IPS, Anti-Spam,...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...