support

Joseph Ketner Construction is seeking an experienced Executive Assistant to handle a range of clerical and administrative tasks in a fully remote role, supporting managers and teams while keeping operations running smoothly. You will manage calendars, respond to emails, prepare documents, assist with data entry and light bookkeeping, and coordinate with...

Legal Soft is seeking an IT Support Engineer to provide hands-on technical support and maintain a modern SaaS and cloud-based environment, including Google Workspace, Zoom, HubSpot, AWS, and security tools. You will handle help desk tickets, onboarding/offboarding, and implement automation to reduce repeated tasks, while documenting processes and improving...

Trellix is seeking a Thrive Support Advocate to act as the primary escalation and operational partner for large enterprise accounts. You will help customers maximize the value of Trellix support services, streamline workflows, and maintain visibility into the customer experience. In this non-technical role, you will collaborate with Support and Engineering...

Customer Support L2: English Remote Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You'll be responsible for ensuring operational excellence, maintaining service quality, and...

A leading technology company is seeking a Production Support Analyst to ensure responsive client service and streamline operational processes. The ideal candidate will have 2-3 years of tech support experience, excellent English skills, and a history of customer-facing roles. This position offers 100% remote work, competitive compensation, and flexible...

We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the...

Bigle busca un/a Support Specialist para su equipo LATAM. Formarás parte de un equipo orientado al cliente, resolviendo incidencias y prestando soporte funcional a nuestras soluciones SaaS de Legal Tech. Se valorará capacidad analítica y experiencia en herramientas de ticketing. La ubicación preferente es Bogotá, con flexibilidad para trabajar en...

TechPulse LATAM busca un Ingeniero/a de Soporte de Producción Nivel 2 para su equipo en Medellín. El rol implica mantener sistemas críticos, diagnosticar incidencias y colaborar con desarrollo y operaciones para mejorar confiabilidad y rendimiento. Se valorará experiencia en DevOps, CI/CD, herramientas de monitoreo y entornos de nube. Es una posición...

SupportNinja is seeking a dedicated MLS Coordinator to provide frontline member support across MLS operations. You will review listings, memberships, and related records for accuracy and compliance, processing transactions and maintaining thorough case notes. Typical duties include troubleshooting, responding via phone, chat, and email, and escalating...

NPHub, LLC is seeking a Matching Specialist to support the Matching team by handling live chats, following up with NP students, and making outbound calls as requested. You will help onboard students and ensure smooth communication throughout the process. Ideal candidates demonstrate strong English communication, organizational skills, and the ability to...

SupportNinja is seeking a Quality Assurance Coordinator to support MLS operations, providing front-line member service and data review to ensure accuracy and compliance. You will handle membership, listing, and account transactions, apply MLS rules, document actions, and escalate unusual issues for further review. Collaboration across channels and teams is...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Descripción del empleo About this Job NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer purchasing behavior and helping the world’s top brands make smarter business decisions. With operations in more than 100 markets and a unique combination of data, advanced technology, analytics, and...

Short Summary NICE – Tier 2 Support Engineer Pipeline with Sutherland. Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting...

Porch Group is seeking a Virtual Assistant to support multiple home inspection partners from a remote Colombia-based role. You will field calls, texts, and emails, provide quotes, and book appointments through our booking system. Expect direct collaboration with ACC teams and a high standard of service as you manage data entry and client communications. The...

Contact Point 360 S.A.S in Bogotá, Colombia, seeks an Associate Clinical Experience Analyst to be the primary clinical support contact for customers, ensuring accurate information and timely resolutions. The role blends customer service excellence with life sciences knowledge, coordinating with laboratory, pathology, and operations teams to resolve cases...

FPS Innovation Labs is seeking a Residential Care Representative in Bogotá, Colombia. You will handle customer service and billing inquiries via phone or live chat, while supporting existing clients and driving sales opportunities. A customer-centric approach and product knowledge are essential, with flexibility for peak periods. You will engage with...

Virtual Assist is seeking a highly organized Executive Assistant to provide administrative, scheduling, recruitment, and project management support to company leadership. The ideal candidate has excellent English communication skills, strong attention to detail, and a proven background in project management or operations. You will manage calendars, schedule...

SoftwareOne, líder global en soluciones de software y tecnología, busca un Analista de Soporte Bilingüe para un rol de Soporte Global de TI en LATAM. Serás responsable de resolver incidentes, gestionar accesos y brindar un servicio de alta calidad trabajando con equipos globales en un modelo follow-the-sun. La posición ofrece oportunidades de desarrollo...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...