support

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions,...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

Magic, Inc. is seeking a CX Associate - German (Voice) on a freelance basis. You will join a high-performing team to deliver a best-in-class experience to German-speaking customers in LatAm/Colombia, communicating via phone, email, and chat with empathy and efficiency. This role offers a path toward CX leadership for high-performers and provides 100%...

Roca Alliances is seeking a proactive Customer Support Specialist (CSS) to deliver exceptional software support to end users. You will handle calls, tickets, and emails, troubleshoot issues, and provide timely solutions while building strong relationships with clients. With a focus on knowledge sharing, you will contribute to the knowledge base, act as...

HP is seeking a Customer Operations Specialist in Colombia to manage daily customer accounts, track order status, process returns and invoicing, and coordinate with Sales, Supply Chain and Logistics teams. The role requires strong communication in English and the local language and contributes to efficient end-to-end sales operations. Typical...

Interscripts, Inc. is seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate should possess 2+ years of experience in IT Support and strong troubleshooting skills for desktops, laptops, and Microsoft Office products. This role emphasizes excellent communication abilities and a...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...

Sezzle is seeking a Customer Agent to join a dynamic, fast-paced team in a remote role based in Bogotá, Colombia. You’ll troubleshoot, document, and resolve customer inquiries with empathy across email, live chat, and phone, helping users understand Sezzle’s payments and services. Ideal candidates have 3+ years in customer support, fluent English and...

Slang busca un CX Operations Analyst para ser el primer punto de contacto con usuarios. Serás la voz del equipo, brindando atención de excelencia y resolviendo solicitudes a través de HelpScout, correo, WhatsApp y otras herramientas. La posición ofrece ruta de desarrollo hacia perfiles más estratégicos, con enfoque en mejora de procesos, retención...

LV Petroleum in Concordia, MO is seeking a Truck Service Advisor to deliver high-quality service. You will write work orders, handle OTC transactions, and coordinate with parts vendors to keep customers on the road. The role emphasizes strong suggestive selling, accurate quoting, and reliable shift reporting. A high school diploma and cash/customer...

Siigo busca apoyar a sus clientes con experiencia en su software contable, enfocando en procesos como creación del PUC, conciliaciones y libros oficiales. El rol implica aplicar conocimientos en contabilidad y nómina según la normativa vigente, para favorecer la correcta implementación del sistema. La posición es 100% remota desde Colombia y ofrece...

TaskUs Colombia SAS is seeking a dedicated customer service professional to manage inbound and outbound calls and respond to inquiries via email and live chat. You will uphold high standards of customer satisfaction and adhere to client guidelines while working in a fast-paced environment. Requirements include advanced English, full-time availability (48...

Meridial is seeking a Customer Support Agent fluent in Spanish and English for a remote contract role. You will provide bilingual support to clients in the financial services sector, focusing on retirement plans. The ideal candidate has customer service experience and is proficient in tools like Zendesk and Aircall. This entry-level position requires a...

Sabre is seeking a remote customer support specialist to respond to routine inquiries about products and resolve issues using diagnostic tools. You will maintain strong customer relations and escalate unresolved problems to ensure timely resolution. The role requires advanced English communication, a focus on service quality, and the ability to work a...

Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing...

Ansira, based in Colombia, is seeking a Partner Support Associate to handle incoming calls, chats, and emails in English from customers, providing courteous service and resolution of routine queries. You will document tickets, follow call flows, and collaborate with teams to meet performance metrics. Weekend availability is required per business needs;...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team. You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

SupportNinja is seeking a dedicated MLS Coordinator to provide frontline member support across MLS operations. You will review listings, memberships, and related records for accuracy and compliance, processing transactions and maintaining thorough case notes. Typical duties include troubleshooting, responding via phone, chat, and email, and escalating...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks. The position requires experience with...

Touch Support, Inc. is hiring a Customer Service Representative for a fully remote role based in Colombia. The position requires excellent English communication and a passion for helping customers; no prior experience is required. You’ll participate in onboarding, support customers through their journey, and handle technical and billing questions. We...