support

OperationsArmy is seeking a Fully Remote Customer Service Representative (Colombia) to support self-serve SaaS users. You’ll respond to inquiries via Slack, email, and ticketing tools, help onboarding, and collaborate with a fast-moving internal team to ensure a smooth user experience. This 100% remote, full-time role includes weekend coverage; you’ll...

We are seeking motivated, professional, and customer-focused Bilingual Customer Support & Lead Generation Specialists to join our growing team in Barranquilla. In this role, you will serve as the first point of contact for customers across multiple communication channels, including phone, email, chat, and SMS. You'll help resolve customer inquiries,...

Resolv Global in Barranquilla, Colombia, seeks a bilingual customer service professional to join our on-site team for an online clothing retailer. You will handle inquiries via phone, email and chat, assist with orders, sizing, returns and website-related issues. You will navigate multiple systems, resolve problems, and maintain detailed records while...

Estamos en búsqueda de un(a) IT Helpdesk Support Level 1 Bilingüe para brindar soporte técnico a través de llamadas, correos y tickets. Este rol es clave para garantizar una atención eficiente y de calidad a usuarios, así como el correcto manejo de inventario y seguimiento de indicadores. Responsabilidades Brindar soporte técnico bilingüe...

En TWW SAS, te buscamos como Guest Support Specialist para nuestro equipo en Bogotá. Serás el embajador de uno de los minoristas de bebidas más importantes de EE. UU., gestionando la experiencia multicanal de clientes por teléfono y correo. Buscamos persona bilingüe, con al menos 6 meses de experiencia en servicio al cliente, capaz de resolver consultas...

Vantive busca apoyar al área administrativa, asegurando el cumplimiento de procesos y la correcta gestión documental. La persona seleccionada realizará digitación, actualización de datos y brindará soporte al equipo en tareas diarias. El rol requiere Bachiller o Estudiante profesional, manejo básico de herramientas ofimáticas y capacidad de...

A travel advisory company is seeking a Virtual Client Travel Advisor to support clients throughout their travel journey. The role involves providing guidance and maintaining communication with travelers from planning to post-trip feedback. Candidates should have strong communication and relationship-building skills, along with a passion for helping others...

Libertex Group is seeking a Customer Support Specialist to assist LATAM clients, answer questions about products, and resolve inquiries via chat, email, phone, and tickets. The role involves shift work across multiple time slots. You will liaise with compliance and product teams, promote services, and build lasting relationships while delivering excellent...

Aprio's information Technology team in Medellín seeks a Service Desk Analyst to be the first point of contact for users needing assistance with hardware, software, and network issues. You will log, diagnose, and resolve basic problems, escalate complex cases, and maintain clear communication while delivering strong customer service. The role requires shift...

Foundever is seeking a bilingual (Spanish and English) customer support representative in Barranquilla to deliver world-class service and build customer satisfaction. The role requires on-site work and eligibility to work in Colombia, with emphasis on clear communication and empathetic service. Candidates should be comfortable with basic PC use and...

Remote | Gastroenterology | Part-Time, 40 hours/week | Rate: $6.5/hour About The Role This Gastroenterology practice is looking for a highly organized, patient-focused Bilingual Medical Scheduling & Patient Support Specialist to support its clinics in two locations in Texas. This role is heavily focused on appointment scheduling and patient communication...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

GoLean Health is seeking a highly organized, bilingual Medical Scheduling & Patient Support Specialist for a remote, part-time position at 40 hours per week. The role centers on appointment scheduling, patient communication, and multi-channel coordination in a fast-paced healthcare setting. The candidate will handle high daily call volumes, support two Texas...

Sabre is seeking a remote customer support specialist to respond to routine inquiries about products and resolve issues using diagnostic tools. You will maintain strong customer relations and escalate unresolved problems to ensure timely resolution. The role requires advanced English communication, a focus on service quality, and the ability to work a 24/7...

TP Connecta Bogotá is seeking a Customer Support Representative to assist users via chat, resolving technical and service inquiries in real time within a fully digital support workflow. No prior technical support experience is required, as full paid training is provided to set you up for success. The role operates on-site at TP Connecta Headquarters in...

Job Description The Social Media Customer Support Consultant (SMCSC) is responsible for providing customer support and issue resolution through social media, online communities, review sites, forums, blogs, and other digital engagement platforms. The role acts as a frontline brand representative, delivering personalized, empathetic, and professional...

Overview Customer Service Representative (Multi-Channel Support) • On-Site | Medellín (El Poblado) | Full-Time About the Role We’re looking for strong English speakers who are ready to build their career in customer service within a fast-paced U.S. operation. You’ll manage customer interactions across phone, email, and text — turning requests...

Sutherland Global in Bogotá is seeking an IT Support Specialist (Tier 1) to be the first point of contact for end-users seeking technical assistance. You will monitor, troubleshoot, and resolve Level 1 issues remotely, ensuring staff have the tools they need to succeed. You will triage requests via ServiceNow, provide remote support for hardware and...

Infinite Computer Solutions in Bogotá seeks L2 Technical Support Specialists who can resolve escalated IT issues, install and configure hardware/software, and provide deskside and remote support across enterprise apps. The role requires 2–5 years of End User/Desktop Support experience, strong English, familiarity with ServiceNow, Windows 10/11, and a...

iQor en Medellín busca un/a Asistente de Recursos Humanos para apoyar la ejecución y gestión de procesos del área, asegurando una experiencia positiva para los colaboradores y el correcto manejo de la documentación. Las responsabilidades incluyen apoyar contratación y documentación, inducción y onboarding, favorecer el bienestar y la experiencia del...