support

Emerging Travel Group is seeking a Customer Support Specialist (Modification Team) to assist clients with booking changes and cancellations using our CRM. You will advise clients on bookings, liaise with suppliers, hotels, and clients, and keep operations smooth. Ideal candidates have upper-intermediate English, strong empathy, stress resistance, and...

24hours Group in Medellín, Colombia is seeking a Call Center Agent to handle inbound towing and roadside assistance requests. You will assess customer situations, gather service details, and coordinate with dispatch to ensure prompt assistance. This role requires calm, empathy, and strong communication in a fast-paced environment. Responsibilities include...

Roca Alliances S.A in Medellín is seeking a Customer Support Specialist to deliver proactive software assistance and resolve end-user issues. You will handle tickets, guide users, and contribute to the knowledge base as a SME, ensuring timely resolutions across software platforms. The role requires strong communication, problem solving, and the ability...

Kearney Italia, Inc. in Bogotá is seeking an Office Assistant to support administrative and assistance duties in the Bogotá office, reporting directly to the Office Manager. Working alongside a dedicated and diverse set of people, you will play a key role within the Bogota office You will handle routine tasks with strong MS Office skills, especially...

Booth is seeking a hands-on technical support professional for its Domains, Identity & Software division. You will resolve high-impact customer issues, acting as the technical backbone of the care organization. You will own cases end-to-end—from advanced troubleshooting to root‑cause analysis—tackling DNS, domain lifecycle issues, and API/logging...

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Technician to provide on-site and on-call end-user support in a fast-paced IT environment. You will handle devices, software, and network basics to ensure smooth service delivery. The role requires 2+ years in desktop support, strong Windows/Office 365 knowledge, and familiarity with...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders. Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Coopervision is hiring a Clinical Application Scientist based in Colombia to enhance clinical usage of the CSI portfolio. The role involves hands-on training, customer support, and knowledge sharing while requiring 80% travel across Central and South America. The ideal candidate will have over 7 years of senior level embryology experience, strong...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

Magic, Inc. is seeking a CX Associate - German (Voice) on a freelance basis. You will join a high-performing team to deliver a best-in-class experience to German-speaking customers in LatAm/Colombia, communicating via phone, email, and chat with empathy and efficiency. This role offers a path toward CX leadership for high-performers and provides 100%...

Roca Alliances is seeking a proactive Customer Support Specialist (CSS) to deliver exceptional software support to end users. You will handle calls, tickets, and emails, troubleshoot issues, and provide timely solutions while building strong relationships with clients. With a focus on knowledge sharing, you will contribute to the knowledge base, act as...

HP is seeking a Customer Operations Specialist in Colombia to manage daily customer accounts, track order status, process returns and invoicing, and coordinate with Sales, Supply Chain and Logistics teams. The role requires strong communication in English and the local language and contributes to efficient end-to-end sales operations. Typical...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...

Sezzle is seeking a Customer Agent to join a dynamic, fast-paced team in a remote role based in Bogotá, Colombia. You’ll troubleshoot, document, and resolve customer inquiries with empathy across email, live chat, and phone, helping users understand Sezzle’s payments and services. Ideal candidates have 3+ years in customer support, fluent English and...

Slang busca un CX Operations Analyst para ser el primer punto de contacto con usuarios. Serás la voz del equipo, brindando atención de excelencia y resolviendo solicitudes a través de HelpScout, correo, WhatsApp y otras herramientas. La posición ofrece ruta de desarrollo hacia perfiles más estratégicos, con enfoque en mejora de procesos, retención...

LV Petroleum in Concordia, MO is seeking a Truck Service Advisor to deliver high-quality service. You will write work orders, handle OTC transactions, and coordinate with parts vendors to keep customers on the road. The role emphasizes strong suggestive selling, accurate quoting, and reliable shift reporting. A high school diploma and cash/customer...

Siigo busca apoyar a sus clientes con experiencia en su software contable, enfocando en procesos como creación del PUC, conciliaciones y libros oficiales. El rol implica aplicar conocimientos en contabilidad y nómina según la normativa vigente, para favorecer la correcta implementación del sistema. La posición es 100% remota desde Colombia y ofrece...

TaskUs Colombia SAS is seeking a dedicated customer service professional to manage inbound and outbound calls and respond to inquiries via email and live chat. You will uphold high standards of customer satisfaction and adhere to client guidelines while working in a fast-paced environment. Requirements include advanced English, full-time availability (48...

Meridial is seeking a Customer Support Agent fluent in Spanish and English for a remote contract role. You will provide bilingual support to clients in the financial services sector, focusing on retirement plans. The ideal candidate has customer service experience and is proficient in tools like Zendesk and Aircall. This entry-level position requires a...

Sabre is seeking a remote customer support specialist to respond to routine inquiries about products and resolve issues using diagnostic tools. You will maintain strong customer relations and escalate unresolved problems to ensure timely resolution. The role requires advanced English communication, a focus on service quality, and the ability to work a...