support engineer

DOXA is seeking a Senior IT Support Engineer to serve as the Tier 3 and final escalation point for complex IT issues across client environments. You will provide advanced support for Windows, macOS, and Linux systems, administer Microsoft 365 and Entra ID, and troubleshoot network and identity-related problems. Location: Remote – Colombia.Environment:...

Talentus Global is seeking a Senior IT Support Engineer (Part-Time) to join our remote-first team. The role emphasizes enterprise IT environments, Azure/Azure Portal, and Microsoft 365 support for global users.You will troubleshoot, manage access and licenses, and deliver remote support with SLA adherence. English at B2 level required; contractor model with...

Gilat Satellite Networks seeks an on-site Technical Support Engineer for the Americas Region to deliver Tier2 support for Gilat products and third-party solutions. You will handle IP networking, RF and satellite systems, perform upgrades, installations, and site surveys, and drive customer-focused demos.The role requires 2+ years in a customer-service...

Growatt New Energy in Medellín, Colombia seeks a technically skilled professional to manage product support across the country, provide fast responses to customer requests, and travel for field service as needed.The role includes trainer duties for installers and retailers, along with translating and summarizing technical and competitor information for HQ...

A seed-stage vertical SaaS company is hiring a Support Engineer focusing on backend production support and incident response. This remote role involves triaging and resolving production issues, debugging in Python/Django, and working directly with customers. Candidates must have 4–6 years of production experience, strong SQL and PostgreSQL skills, and...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Sonatype is hiring for a Technical Support position in Bogotá, Colombia, where you will debug and troubleshoot incidents, assist in enhancing products, and replicate customer environments for testing.The ideal candidate has 3+ years of experience with enterprise software support, is proficient in Java, and possesses exceptional communication skills....

Sutherland Global is seeking an attentive, goal-oriented individual to join our team as a Technical Support Engineer 1 in Bogotá. The role provides entry-level technical support for diagnosing, reproducing, and fixing software and hardware issues, with a focus on NetApp OnTap and NetApp hardware troubleshooting.You will resolve customer problems via phone,...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

A leading cybersecurity company is seeking a technical support professional in Colombia. The role involves troubleshooting Fortinet products, providing customer education, and collaborating with teams across Latin America. Candidates should have experience in Technical Assistance Centers and a solid understanding of networking protocols. A security...

APM Terminals At APM Terminals, we are a team of over 20,000 people spread across more than 60 countries, united by a passion for delivering the world's goods. We are part of A.P. Moller-Maersk and play a vital role in enabling global trade and logistics. We are committed to fostering a culture of safety, collaboration, and continuous improvement while...

Triol Corporation in Bogota seeks a Technical Support Engineer with a background in electrical equipment and power electronics to support commissioning, configure products, and ensure customer requirements are met efficiently.You will engage with oil services, OEMs, EPCs, and dealers, performing on-site commissioning, diagnosing issues, and assisting with...

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

A leading IT services provider in Colombia is seeking an IT Level 2 Support Engineer to deliver enterprise-level IT support. The ideal candidate will possess 3+ years of experience in managed IT services and have advanced technical skills in areas like server, firewall, and cloud technologies. This full-time role offers a competitive salary, weekly...

Laravel is seeking a Customer Support Engineer to join our global team and ensure excellent service for developers using our ecosystem, including Forge, Vapor, Spark, Envoyer, and Nova. The role requires answering tickets quickly, documenting issues, and guiding users through Laravel Cloud and Nightwatch products. Remote, contract or permanent positions...

Nutrient seeks a customer-obsessed, AI-forward engineer to be the first dedicated support hire for Nutrient Workflow, our workflow automation platform. You’ll own first-line support, reproduce issues, and work with engineering to provide fast, accurate solutions. You’ll work hands-on with customer infrastructure, use AI tools to automate repetition, and...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineer in Latin America . As a Support Engineer, you will play a crucial role in ensuring the smooth operation of software products by providing technical assistance to customers. You will troubleshoot and resolve complex issues, collaborate closely...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Sonatype Inc. in Colombia is seeking a Technical Support Engineer to debug and troubleshoot incidents and assist customers with Sonatype products. The ideal candidate has 3+ years of experience supporting complex enterprise software solutions and strong skills in Java code. Additionally, you will be responsible for reproducing defects, summarizing customer...