Remote T3 Support Engineer – EU

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to...

SupportYourApp seeks a T3 Support Engineer to join a global, multilingual team working fully remotely from the EU. You will troubleshoot backend, databases, and APIs, reproduce bugs, and implement safe fixes while monitoring systems and maintaining runbooks. A strong SQL foundation and cloud familiarity are essential. You will communicate clearly with...

SupportYourApp in a multicultural, fully remote T3 Support Engineer role seeks a highly customer-focused problem-solver. You will investigate and troubleshoot escalated issues across backend systems, databases, and cross‑system integrations, reproduce bugs, analyze logs, and document findings for Engineering. The ideal candidate has excellent English (C1),...

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team. You will diagnose and fix issues across backend systems, databases, and APIs, while communicating clearly with clients. The role emphasizes proactive documentation, incident tracking, and knowledge-base enhancements. Candidates should have strong SQL skills, experience with...

SupportYourApp is seeking a T3 Support Engineer to join our global, multilingual team from a home office. You will investigate escalated backend issues, work with databases and cross-system integrations, reproduce bugs, and document findings for Engineering. Requirements: excellent English (C1+), strong SQL, experience in Technical Support or SRE,...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team. You will investigate escalated issues, troubleshoot backend, databases, and APIs, reproduce bugs, and implement small fixes while documenting findings. This role offers a fixed schedule and fully remote work from the EU, with growth opportunities, competitive USD...

SupportYourApp is seeking a motivated T3 Support Engineer to troubleshoot issues escalated from T1, spanning backend, databases, and cross-system integrations. You will reproduce bugs across web, mobile, and APIs, analyze logs, and implement small fixes while escalating complex scenarios to Engineering with clear findings. Remote work from EU is supported,...

SupportYourApp is seeking a T3 Support Engineer to join a global, multilingual team delivering Intelligent Support-as-a-Service. You will troubleshoot escalated backend, databases, and API issues, reproduce bugs, analyze logs, and implement safe fixes while documenting findings. Strong English and SQL skills are essential. You will collaborate with...