support engineer remote

TMF Group in Bogotá is seeking an experienced Application Support & Operations specialist to join the global IT team. You will provide L2/L3 support for AWS-hosted applications, troubleshoot issues, and perform root cause analysis while adhering to ITIL practices.Responsibilities include incident/change management, on-call rotations, and collaboration with...

We are seeking a dependable and technically skilled IT Support Engineer to support our growing organization. This role provides hands‑on technical support to employees while helping maintain a modern SaaS and cloud‑based environment. Our technology environment includes Google Workspace, Zoom, HubSpot, AWS, and security and compliance systems used for...

Prometeo Talent is hiring a Technical Support Representative for a fast-growing US SaaS company serving construction permitting customers. This remote, phone-driven role supports contractors across the US, guiding them through platform navigation, filings, and workflows to keep projects moving.The ideal candidate brings at least 2 years in customer service...

DOXA Talent, Inc. is seeking a Full Time Executive Assistant to provide operational support remotely based in Colombia. The successful candidate will manage various tasks, including communication coordination, operational updates, and support for caregiver scheduling.Ideal applicants have 3+ years of experience in a similar role, strong proficiency in...

Twilio busca un Technical Account Manager 4 para gestionar incidencias y servir de contacto técnico para clientes estratégicos. Trabajarás con equipos de producto e ingeniería para mejorar la plataforma y resolverás problemas en servicios cloud y código, comunicando soluciones a audiencias técnicas y no técnicas.Con más de 4 años de experiencia,...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders.Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Porch Group is seeking a Virtual Assistant to support multiple home inspection partners from a remote Colombia-based role. You will field calls, texts, and emails, provide quotes, and book appointments through our booking system.Expect direct collaboration with ACC teams and a high standard of service as you manage data entry and client communications. The...

Libertex Group is seeking a Customer Support Specialist to assist LATAM clients, answer questions about products, and resolve inquiries via chat, email, phone, and tickets. The role involves shift work across multiple time slots.You will liaise with compliance and product teams, promote services, and build lasting relationships while delivering excellent...

Emerging Travel Group is seeking a Customer Support Specialist (Modification Team) to assist clients with booking changes and cancellations using our CRM. You will advise clients on bookings, liaise with suppliers, hotels, and clients, and keep operations smooth.Ideal candidates have upper-intermediate English, strong empathy, stress resistance, and quick...

Magic, Inc. is seeking a CX Associate - German (Voice) on a freelance basis. You will join a high-performing team to deliver a best-in-class experience to German-speaking customers in LatAm/Colombia, communicating via phone, email, and chat with empathy and efficiency.This role offers a path toward CX leadership for high-performers and provides 100% remote...

A travel advisory company is seeking a Virtual Client Travel Advisor to support clients throughout their travel journey. The role involves providing guidance and maintaining communication with travelers from planning to post-trip feedback. Candidates should have strong communication and relationship-building skills, along with a passion for helping others...

Production Support Analyst - Remote Work At BairesDev®, we lead technology projects for over 15 years, delivering solutions to industry giants and startups alike. Our worldwide team of the industry's top 1% of tech talent works remotely and drives significant impact. What You'll Do: Ensure client requests are acknowledged and addressed promptly,...

Tidal is hiring a Customer Support Specialist (eCommerce) for a tech company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns.You will investigate issues, provide clear and empathetic responses, escalate complex cases, and...

Rove Travel is seeking an Andora Host Support Specialist to become the Andora guru and deliver high-quality host support on a full-time remote basis. The role focuses on building product knowledge, guiding hosts, and translating feedback into actionable improvements for the Andora platform.You will manage onboarding webinars, answer host questions, document...

Prometeo Talent is seeking a Technical Support Representative to join a fast-growing SaaS company serving U.S. construction permitting clients. This remote role focuses on helping licensed contractors navigate the platform, troubleshoot issues, and guide users through workflows.You will handle inbound calls, perform platform demonstrations, and work to...

Axiom Technologies in Bogotá is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. You will troubleshoot Windows desktops, laptops, and peripherals and assist with hardware installations at the client location. The role requires basic networking knowledge, strong communication skills, and the ability to work...

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s...

Cadre AI is seeking an AI Engineer who will serve as the technical backbone of its delivery engine, owning complex backend AI modules and production-grade systems. You will co-develop requirements with AI strategists, ensuring precise, scalable implementations across client environments. You will architect and optimize RAG and retrieval infrastructure,...

This job can be performed anywhere in Columbia. Candidates must be fluent in English and Spanish. Meet the Team The Solutions Engineering team at Cisco and Splunk serves as the primary technical partner to our sales organization and enterprise customer accounts. We act as trusted advisors bridging customer business challenges with industry-leading...

Truelogic is seeking an Implementation Engineer to own technical workstreams from scoping to go-live, building integrations between an AI-powered platform and client tools. You will collaborate with Product, Engineering and agency stakeholders to deliver secure, scalable solutions and accelerate deployments. The ideal candidate combines strong...