Remote SaaS Platform Support Specialist
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Prometeo Talent is seeking a Technical Support Representative to join a fast-growing SaaS company serving U.S. construction permitting clients. This remote role focuses on helping licensed contractors navigate the platform, troubleshoot issues, and guide users through workflows.
You will handle inbound calls, perform platform demonstrations, and work to resolve issues with a strong ownership mindset. The role requires 2+ years in CS/tech support, English fluency, and solid CRM experience.