support engineer remote

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Influx is seeking bilingual (Spanish & English) customer service and voice-trained agents who are tech-savvy, detail-oriented, and passionate about music and audio technology. In this role, you will combine customer support and technical expertise in a fast-paced, dynamic environment. Availability is 8:00am to 9:30pm Argentina Time; BYOD remote work. TO...

Agency is seeking a bilingual Customer Support Agent fluent in English and Spanish to support retirement-plan-related inquiries, activations, and account integrations via phone, email, and live chat. You will troubleshoot technical issues using Zendesk, Aircall, and internal CRM, collaborate with teams, and work remotely. Prior retirement plans knowledge is...

Blink’s CS Technical Support team seeks a technically skilled agent to provide prompt, detailed service to customers by phone and email. You’ll collaborate with other teams, advocate for customers, and deeply understand Blink products to resolve issues and maximize value. The role involves driving process improvements and supporting subscription...

Valatam is seeking a Junior Executive Assistant to provide reliable administrative and executive support to U.S.-based executives and international clients in a fully remote setting. You will manage calendars, organize emails and documents, prepare reports, and track follow-ups across multiple time zones, while maintaining confidentiality and...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Touch Support is hiring a Junior IT Support Specialist for a remote role open to applicants in Colombia. The company is US-based and provides training and onboarding online. The position focuses on helping customers with IT and billing questions, using chat, email, and calls. The ideal candidate has strong English communication, a high school degree, and an...

Technical Support Representative About the Opportunity We are collaborating with a fast-growing SaaS company transforming the construction permitting industry in the U.S. Serving over 5,000 licensed contractors across Florida, Ohio, and Michigan, the company is looking for a key team member in Latin America to provide technical support, guide customers...

Howard is a fractional finance, bookkeeping, and tax firm building its tech stack on Google Workspace, Slack, JSM, and more. You’ll own first-line support, triaging tickets as they come in and routing them to the right hands fast. You’ll grow into configuration and automation work while working with the IT Systems Manager. This is a hands-on, remote role...

RAM BPO in Medellín, Colombia seeks a driven Technical Support Specialist to work directly with a U.S.-based client. On-site duties with a rotating 7:00 AM–8:00 PM schedule and one weekend per month; night/weekend shifts are remote for top performers, with a night differential bonus. Requirements include Advanced English (B2+/C1) and a background in...

Influx Inc. is seeking a bilingual Voice Support Agent to assist clients with streaming setup, hardware support, and service inquiries, delivering a professional customer experience over the phone. This remote role requires advanced English and Spanish fluency, a quiet workspace, and BYOD hardware (Windows 10+, 8 GB RAM, 50 Mbps). Training and growth...

A remote customer service company seeks a bilingual Customer Support Representative to handle client interactions in Spanish and English. You will manage calls, process insurance requests, and ensure customer satisfaction in a remote setup. Ideal candidates are detail-oriented, able to work independently, and have strong communication skills. This position...

Agency is seeking a Customer Support L2 with fluent English to oversee a team of support agents handling retirement plan inquiries and technical issues. This remote role emphasizes leadership, process improvements, and adherence to SLAs across phone, email, and live chat. The ideal candidate has prior lead experience in contact centers, strong quality...

The Ward Law Group, PL seeks a diligent Virtual Assistant to support our plaintiff personal injury practice. This independent contractor role offers a 40-hour workweek and requires strong English and Spanish communication, reliability, and solid clerical skills. You will screen calls, route messages, manage documents in our CMS, coordinate with clients and...

Executive Assistant – Remote | Dynamic Small Business Support Job Title: Executive Assistant – Remote | Dynamic Small Business Support Location: Fully Remote Compensation: $1000 - 1200 USD Higher Options is looking for Executive Assistants to provide remote executive support to various small to medium sized business clients. These clients are...

Twilio, a remote-first company, seeks a Technical Support Expert 2 to assist customers with Twilio APIs and SDKs, primarily via Zendesk, chat, email, and phone. You will resolve basic requests, document interactions, and escalate complex cases to senior staff while growing expertise in Twilio products. The role emphasizes empathy, quick learning, and strong...

Workstate is seeking an ET NetSuite Developer to join our expert team in support of an enterprise ERP transition. In this role, you will provide hands-on NetSuite development and support while helping maintain critical current-state functionality during a broader migration effort. This position is remote-friendly and available to residents of Colombia or...

A remote employment company is seeking an Intake Specialist for client support in immigration legal services. The role involves handling calls, scheduling appointments, and converting leads into clients. The ideal candidate has 1-2 years of experience in Immigration Law, is tech-savvy, and can communicate clearly in Spanish and English. Benefits include...

Callnovo is seeking an English-Spanish bilingual Tier 2 Technical Support Representative to deliver customer-facing technical support via phone, remote connection, and real-time chat. The ideal candidate will possess strong troubleshooting abilities, in-depth knowledge of Windows OS and PC hardware, and the capability to guide customers through technical...

Sezzle is seeking a Customer Agent to join our remote team from Bogotá, Colombia. You will deliver high-quality, empathetic support across email, chat, and phone, helping customers navigate Sezzle services and resolve complex issues. Ideal candidates communicate fluently in English, Spanish, and French, have 3+ years in customer support, and bring...