support engineer remote

Twilio, a remote-first company, seeks a Technical Support Expert 2 to assist customers with Twilio APIs and SDKs, primarily via Zendesk, chat, email, and phone. You will resolve basic requests, document interactions, and escalate complex cases to senior staff while growing expertise in Twilio products. The role emphasizes empathy, quick learning, and strong...

Workstate is seeking an ET NetSuite Developer to join our expert team in support of an enterprise ERP transition. In this role, you will provide hands-on NetSuite development and support while helping maintain critical current-state functionality during a broader migration effort. This position is remote-friendly and available to residents of Colombia or...

A remote employment company is seeking an Intake Specialist for client support in immigration legal services. The role involves handling calls, scheduling appointments, and converting leads into clients. The ideal candidate has 1-2 years of experience in Immigration Law, is tech-savvy, and can communicate clearly in Spanish and English. Benefits include...

Callnovo is seeking an English-Spanish bilingual Tier 2 Technical Support Representative to deliver customer-facing technical support via phone, remote connection, and real-time chat. The ideal candidate will possess strong troubleshooting abilities, in-depth knowledge of Windows OS and PC hardware, and the capability to guide customers through technical...

Sezzle is seeking a Customer Agent to join our remote team from Bogotá, Colombia. You will deliver high-quality, empathetic support across email, chat, and phone, helping customers navigate Sezzle services and resolve complex issues. Ideal candidates communicate fluently in English, Spanish, and French, have 3+ years in customer support, and bring...

1000heads is seeking an IT Engineer based in Bogotá to own day-to-day IT support across the Americas, including Bogotá, Chicago, Los Angeles, Miami and New York. You will be the primary on-the-ground IT contact for the region, partnering with the Global IT Director and solving issues with minimal supervision. Fluent English is essential (minimum B2)....

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s...

At BairesDev® we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Magic is seeking a CX Associate to support German-speaking customers from a 100% remote setup. You will partner with a high-performing team to deliver a best-in-class experience through phone, email, and chat while bridging customers with the clinical team.You'll handle order inquiries, track shipments, update addresses, and learn internal workflows to...

A law firm is seeking a dedicated Litigation Legal Assistant to support its attorneys in a fast-paced environment. This remote position involves managing case files, performing e-filing, and providing administrative assistance. Ideal candidates will have 1-2 years of experience, strong knowledge of legal procedures, and exceptional organizational skills....

A global technology firm is seeking a Microsoft Dynamics 365 F&O Functional Support Analyst to provide support for Finance and Purchasing modules. Responsibilities include resolving incidents, supporting users, and documenting processes. The ideal candidate will have 2–3 years of experience with D365 F&O, strong knowledge of finance and procurement...

A remote employment company is seeking an Intake Specialist for client support in immigration legal services. The role involves handling calls, scheduling appointments, and converting leads into clients. The ideal candidate has 1-2 years of experience in Immigration Law, is tech-savvy, and can communicate clearly in Spanish and English. Benefits include...

Workstate is seeking an ET NetSuite Developer to join our expert team in support of an enterprise ERP transition. In this role, you will provide hands-on NetSuite development and support while helping maintain critical current-state functionality during a broader migration effort.This position is remote-friendly and available to residents of Colombia or...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly.You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Valatam is seeking a Junior Executive Assistant to provide reliable administrative and executive support to U.S.-based executives and international clients in a fully remote setting.You will manage calendars, organize emails and documents, prepare reports, and track follow-ups across multiple time zones, while maintaining confidentiality and professionalism....

Paired is a global staffing and recruiting agency connecting professionals with US-based companies. We are seeking a hands-on Senior Customer Support to run the day-to-day Customer Success support function, guiding the team while engaging customers through tickets, calls, texts, and voicemails. You will ensure timely responses, high service quality, and...

BairesDev in Bogotá offers an executive assistant role providing end-to-end support to executives, coordinating travel, events, and vendor management for a dynamic, fully remote team. You will anticipate needs, manage time-sensitive requests, and communicate with US-based partners; English at advanced level is required, and you will join a multicultural...

BairesDev is seeking an Executive Assistant to provide end-to-end personal and lifestyle support to executives, enabling them to focus on strategic priorities. The role requires proactive research, calendar management, travel planning, and independent problem solving in a multicultural, fully remote environment.You will coordinate domestic and international...

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North...

Responsibilities As our LATAM Support Engineer, you’ll play a key role in ensuring successful deployment and adoption of Aratek solutions. Your responsibilities include: • Providing technical support and troubleshooting (remote and on-site) for Aratek hardware and software. • Assisting customers and partners with SDK/API integration on Windows,...