Remote German CX Associate — Customer Support
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Magic is seeking a CX Associate to support German-speaking customers from a 100% remote setup. You will partner with a high-performing team to deliver a best-in-class experience through phone, email, and chat while bridging customers with the clinical team.
You'll handle order inquiries, track shipments, update addresses, and learn internal workflows to manage multiple tasks efficiently. Weekend availability or split shifts are expected to meet customer needs.