support engineer remote

A leading technology company is seeking a Production Support Analyst to ensure responsive client service and streamline operational processes. The ideal candidate will have 2-3 years of tech support experience, excellent English skills, and a history of customer-facing roles. This position offers 100% remote work, competitive compensation, and flexible...

We are seeking a highly analytical and diplomatic Support Business Analyst to bridge the gap between our clients, internal stakeholders, and technical/product teams. In this role, you will analyze incoming requests, discern core requirements, and coordinate effective solutions. Crucially, you will act as a masterful mediator and negotiator within the...

Bigle busca un/a Support Specialist para su equipo LATAM. Formarás parte de un equipo orientado al cliente, resolviendo incidencias y prestando soporte funcional a nuestras soluciones SaaS de Legal Tech. Se valorará capacidad analítica y experiencia en herramientas de ticketing. La ubicación preferente es Bogotá, con flexibilidad para trabajar en...

SupportNinja is seeking a dedicated MLS Coordinator to provide frontline member support across MLS operations. You will review listings, memberships, and related records for accuracy and compliance, processing transactions and maintaining thorough case notes. Typical duties include troubleshooting, responding via phone, chat, and email, and escalating...

Porch Group is seeking a Virtual Assistant to support multiple home inspection partners from a remote Colombia-based role. You will field calls, texts, and emails, provide quotes, and book appointments through our booking system. Expect direct collaboration with ACC teams and a high standard of service as you manage data entry and client communications. The...

Virtual Assist is seeking a highly organized Executive Assistant to provide administrative, scheduling, recruitment, and project management support to company leadership. The ideal candidate has excellent English communication skills, strong attention to detail, and a proven background in project management or operations. You will manage calendars, schedule...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...

BairesDev, a leading technology company, seeks a Technical Support Specialist focused on GenAI-powered chatbot and search tools. You will triage issues, manage Zendesk configurations, and work with TPMs, BAs, Scrum Masters, and engineers to resolve problems quickly.This role offers 100% remote work, flexible hours, and competitive USD or local currency...

Affinity Travels is offering a unique opportunity for travel enthusiasts to work remotely. With no prior experience needed, you will receive full training and mentorship while connecting with a community of travel entrepreneurs. Candidates from select countries like the US and Latin America are encouraged to apply, ensuring a positive and flexible work...

Virtual Assist is seeking a highly organized Executive Assistant to provide administrative, scheduling, recruitment, and project management support to company leadership. The ideal candidate has excellent English communication skills, strong attention to detail, and a proven background in project management or operations.You will manage calendars, schedule...

GoLean Health is seeking a highly organized, bilingual Medical Scheduling & Patient Support Specialist for a remote, part-time position at 40 hours per week. The role centers on appointment scheduling, patient communication, and multi-channel coordination in a fast-paced healthcare setting.The candidate will handle high daily call volumes, support two Texas...

Resolv Global is seeking a Partner Support Specialist to lead client conversations, onboard and train teams, troubleshoot problems, and take ownership from the first contact through resolution. You will collaborate with Sales, Operations, Product, and Engineering to drive solutions in a fully remote role based in Colombia.The role requires 2+ years in SaaS...

Valatam is hiring a 100% remote Administrative Associate to support Latin America and global clients. You will help optimize processes, manage executive correspondence, and maintain high-quality records while coordinating across teams.The role requires strong English and Spanish, 3–5 years of admin/virtual assistance experience, and proficiency with Google...

Opsarmy is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong technical accounting judgment and the ability to investigate and resolve escalated issues. Preferred qualifications include CPA or EA certification, with experience in tax notices,...

IT Level 2 Support Engineer for Managed Services Provider (MSP) We are seeking someone with managed IT services experience working for an Enterprise level IT Managed Services Provider (MSP) with practices and solutions for small and medium businesses. The candidate will deliver company enterprise-level IT support and solutions that are tailor‑made to...

Tidal is hiring a Customer Support Specialist (eCommerce) for a technology company that helps creators run online shops and memberships. You will support customers through Zendesk, handling orders, shipping, refunds, replacements, memberships, and account concerns.You will investigate issues, provide clear and empathetic responses, escalate complex cases,...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Coforge is seeking a Senior Application Support Specialist to provide remote, 24/7 SaaS support for Colombian-based operations. The role requires 3+ years in customer or technical support for B2B SaaS products, strong English communication, and experience with Zendesk/Intercom.You will work in a distributed team, handling incidents and improving customer...