support engineer remote

T-mapp Jobs en Colombia busca un Technical Support Manager para actuar como puente entre tecnología, producto y clientes. Coordinará soporte técnico en producción, acompañamiento en integraciones y liderazgo de nuevos procesos en una infraestructura de pagos. El perfil ideal combina experiencia en fintech y procesamiento de transacciones con habilidad...

Sweetepictravels is seeking a Remote Customer Support Team Lead to serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. You will lead a remote team, manage inquiries across channels, and drive client satisfaction while coordinating with sales and marketing to enhance engagement. HIPAA awareness is...

Affinity Travels is offering a unique opportunity for travel enthusiasts to work remotely. With no prior experience needed, you will receive full training and mentorship while connecting with a community of travel entrepreneurs. Candidates from select countries like the US and Latin America are encouraged to apply, ensuring a positive and flexible work...

A leading IT support company is seeking an IT Generalist for a fully remote position in Colombia. The ideal candidate will possess strong networking and customer service skills to troubleshoot technical issues effectively. Responsibilities include managing users in a Windows environment and supporting Fortinet Firewalls. Preferred qualifications include...

A dynamic fintech start-up in Colombia is looking for a bilingual Customer Support Agent proficient in Spanish and Chinese for a remote freelance position. You'll be responsible for providing exceptional customer service and handling inquiries via email and phone. The ideal candidate has experience in customer support, is available full-time, and possesses a...

A leading tech solutions provider is seeking a Production Support Analyst to join its remote team. This entry-level role requires 2-3 years of tech support experience and involves ensuring client requests are addressed promptly, supporting audit implementations, and conducting business audits. The ideal candidate is fluent in English and enjoys a flexible...

A legal services firm in Bogotá is seeking a Remote USCIS Case Assistant VA to support their immigration department. This role involves managing client cases, preparing and filing immigration forms, and maintaining communication with clients and government agencies. Ideal candidates should have 1-2 years of immigration law experience, knowledge of case...

A leading legal services firm is seeking a Legal Records Coordinator to join their dynamic legal team in Colombia. This entry-level role involves managing client communications, drafting legal documents, and coordinating with insurance providers. Ideal candidates will possess advanced English skills, strong organizational abilities, and empathy towards...

GoLean Health is hiring a highly organized, bilingual Medical Scheduling & Patient Support Specialist to assist its gastroenterology clinics in two Texas locations. You will handle appointment scheduling, patient communication, fax management, and reminders, while using eClinicalWorks and RingCentral to keep records accurate and confidential. The role...

Sweetepictravels is seeking a Remote Customer Support Team Lead to serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. You will lead a remote team, manage inquiries across channels, and drive client satisfaction while coordinating with sales and marketing to enhance engagement. HIPAA awareness is...

Sweetepictravels seeks an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details in a fully remote role. Clear communication and attention to detail are essential to support clients throughout the reservation process. Responsibilities include...

Porch Group is hiring a Client Support Specialist for a remote role in Colombia. You will coordinate escheat tasks for RynohEscheat Pro clients, ensure compliance, and engage with payees to resolve issues. Required is a high school diploma and 5+ years in client support, with strong computer skills and the ability to work independently. Banking/title...

Neostella, Inc. is seeking a Product Support Specialist to be the first contact for product support inquiries and to troubleshoot application-related issues. You will respond to tickets, log and categorize requests, apply SOPs, and escalate complex problems to Product and Development teams. The role emphasizes documenting steps, maintaining knowledge base...

Joseph Ketner Construction is seeking an experienced Executive Assistant to handle a range of clerical and administrative tasks in a fully remote role, supporting managers and teams while keeping operations running smoothly. You will manage calendars, respond to emails, prepare documents, assist with data entry and light bookkeeping, and coordinate with...

Emerging Travel Group is seeking a Customer Support Specialist (Modification Team) to assist clients with booking changes and cancellations using our CRM. You will advise clients on bookings, liaise with suppliers, hotels, and clients, and keep operations smooth. Ideal candidates have upper-intermediate English, strong empathy, stress resistance, and...

Tidal is hiring an Account Manager & Customer Support Lead to remotely manage customer relationships for a food and beverage manufacturer. You will address questions, coordinate with internal teams, and ensure timely updates throughout projects and orders. Ideal candidates have 3+ years in customer-facing roles, fluency in English and Spanish, and strong...

Magic, Inc. is seeking a CX Associate - German (Voice) on a freelance basis. You will join a high-performing team to deliver a best-in-class experience to German-speaking customers in LatAm/Colombia, communicating via phone, email, and chat with empathy and efficiency. This role offers a path toward CX leadership for high-performers and provides 100%...

Vivant is seeking a hands-on Restaurant Technology Support Specialist to manage and troubleshoot technology systems across multiple restaurant locations. You will support Toast POS, Olo, Restaurant365, and Microsoft 365, ensuring reliable operation and smooth go-live deployments. The role emphasizes independent troubleshooting, strong communication, and...

Sezzle is seeking a Customer Agent to join a dynamic, fast-paced team in a remote role based in Bogotá, Colombia. You’ll troubleshoot, document, and resolve customer inquiries with empathy across email, live chat, and phone, helping users understand Sezzle’s payments and services. Ideal candidates have 3+ years in customer support, fluent English and...

Siigo busca apoyar a sus clientes con experiencia en su software contable, enfocando en procesos como creación del PUC, conciliaciones y libros oficiales. El rol implica aplicar conocimientos en contabilidad y nómina según la normativa vigente, para favorecer la correcta implementación del sistema. La posición es 100% remota desde Colombia y ofrece...