remote technical support

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Overview We are looking for support technicians with knowledge and conversational English. Responsibilities Revisión de errores en laptops de hardware y software. Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red. Acompañamiento a terceros. Instalación y configuración de equipos laptops e impresoras....

Sr. Strategic Technical Support Engineer- Remote/Hybrid, (Location Preference- Columbia, SC or South East US) We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the...

Qué hará Esta posición es responsable de liderar toda la operación de back-office del servicio ProCare, asegurando excelencia en las operaciones de reparación, la coordinación de servicio al cliente, la logística y el proceso de Order-to-Cash. El rol supervisa equipos multifuncionales y proveedores externos para garantizar una experiencia de servicio...

A dynamic technology company in Bogotá is seeking a Technical Support Associate for a mid-senior level position. The role involves supporting ongoing projects with a focus on customer service, alongside responsibilities in analytics solutions. Candidates should have knowledge in SQL and Python, and be ready to work flexible hours. Join us to make a...

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.¡Seguro no te quieres quedar fuera!¡On-Site Technical Support L2!¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones!Responsabilidades y atribucionesSoporte a todo el...

Technical Account Manager - Support Delivery Full-time Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process...

Operations & Field Technical Support Analyst Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a...

Fortinet, Inc. in Bogotá seeks a field sales/technical specialist to support networking and security products across LATAM. You will troubleshoot, analyze configurations, and educate customers while coordinating with L3 teams and maintaining case SLAs. Experience in call centers and security certifications are valued; Portuguese language ability is a...

Stefanini Group busca analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales, ya sea por teléfono, correo o presencialmente. Se resolverán problemas de hardware y software, se instalarán y mantendrán aplicaciones y sistemas operativos. Se requiere experiencia en soporte, conocimiento de Windows y Office, habilidades...

Company Description: Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering -...

A tech solution provider based in Bogotá seeks a candidate for a role focused on client assistance using their platform. Key responsibilities involves addressing client inquiries and troubleshooting issues effectively. Applicants should hold a bachelor’s degree in business administration or IT, with skills in MS Office, CRM platforms, and a solid...

Unisys in Bogotá is seeking an IT Support Specialist to address moderately complex incidents and service requests, following established guidelines. You will assist with hardware, software, client and COTS applications, as well as network and user administration. With 1–2 years of experience and a high school diploma (or equivalent), you will escalate...

JOB DESCRIPTION ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co‑creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! RESPONSIBILITIES AND...

Operations & Field Technical Support Analyst Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse,...

Stefanini Group busca analista de mesa de ayuda para brindar soporte técnico de primer nivel a usuarios finales, ya sea por teléfono, correo o presencialmente. Se resolverán problemas de hardware y software, se instalarán y mantendrán aplicaciones y sistemas operativos. Se requiere experiencia en soporte, conocimiento de Windows y Office, habilidades de...