remote technical support

Coupa Software Inc. in Bogotá, Colombia, is hiring a Sr. Technical Support Engineer – Intake and Orchestration to assist enterprise customers and partners, troubleshoot complex issues, and collaborate with Engineering and Product teams. You will own escalation handling, reproduce issues, and craft clear bug reports, while guiding customers through best...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

Capgemini busca un profesional con experiencia en soporte funcional y/o técnico de plataformas SAP, para asegurar la operación de sus módulos y atender incidentes. Será responsable de documentar incidencias, gestionar tickets bajo SLA y coordinar con equipos funcionales y de negocio para garantizar la continuidad operativa. Se valorará experiencia en...

NICE in Bogotá is seeking a Technical Account Manager - Support Delivery to act as a trusted advisor for designated accounts. You will manage escalations, ensure alignment with customer priorities, and maximize value from NICE solutions through proactive support and cross-functional collaboration. The role focuses on driving service excellence,...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks. The position requires experience with...

Presales Specialist | Telematics We are looking for an ambitious and technically driven We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering...

Baker Hughes, empresa global de tecnología energética, busca un Specialist - Technical Support para brindar soporte técnico posventa en proyectos de Oil & Gas, coordinando con equipos multidisciplinarios y asegurando soluciones efectivas para clientes internos y externos. Se requiere Ingeniería de Petróleos o Química, Maestría en Yacimientos...

We are a tech company seeking a Jr. IT Support Technician/ Apple Technical Specialist with expertise in Macintosh OS, Apple hardware and google suite Bogota . Full time On-site position. Monday to Friday - 9am to 6pm What you'll need: 2 year’s experience Highly desible experience as Apple Technician in Mac center stores. Proficiency in Macintosh OS...

Technical Support Engineer (Real Estate) Ingeniero en Telecomunicaciones, Electrónica, Sistemas o afines (Graduado o Estudiando). Experiencia mínima de 1 año en mismo puesto similar, haciendo soporte y monitoreo nivel 1 a redes FTTH. Disponibilidad de horario para turnos rotativos de 7/24x365 Certificación/Estudios en CCNA o Network Essentials ...

JOB DESCRIPTION Buscamos un Técnico de Soporte TI Junior para brindar atención a usuarios y apoyar la instalación, configuración y mantenimiento básico de equipos de cómputo y redes. El cargo está orientado a una persona responsable, adaptable y con disposición para aprender y desarrollarse en el área de tecnología. RESPONSIBILITIES AND...

Evolution Development Colombia is seeking an Operations Specialist to ensure live tables run smoothly and to troubleshoot real-time issues across the gaming floor. You will coordinate with IT and support teams, addressing incidents and maintaining service levels. Responsibilities include managing internal systems (JIRA, TTS, SST, WIKI), creating reports, and...

Emapta Global is hiring a Technical Support Specialist to investigate and resolve complex issues, escalate to Engineering, and ensure system reliability for a global SaaS platform. The role offers onsite work at Connecta 26, Colombia, with a fixed 5-day work week and extensive learning opportunities. You’ll engage with clients directly, participate in...

Capgemini busca un profesional con experiencia en soporte funcional y/o técnico de plataformas SAP, para asegurar la operación de sus módulos y atender incidentes. Será responsable de documentar incidencias, gestionar tickets bajo SLA y coordinar con equipos funcionales y de negocio para garantizar la continuidad operativa. Se valorará experiencia en...

Resolving Complex Technical Challenges to Keep Digital Operations Moving Join a global software and SaaS environment where reliable technology and responsive technical support help keep businesses and communities connected. As a Technical Support Specialist at Emapta, you'll investigate complex technical issues, resolve escalated support tickets, and...

Booth is seeking a hands-on technical support professional for its Domains, Identity & Software division. You will resolve high-impact customer issues, acting as the technical backbone of the care organization. You will own cases end-to-end—from advanced troubleshooting to root‑cause analysis—tackling DNS, domain lifecycle issues, and API/logging...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

OSARO, a San Francisco-based robotics company, is seeking a Technical Support Engineer to ensure our AI-driven autonomous robotic solutions run smoothly. You will work with Machine Learning, Hardware, and Infrastructure teams to troubleshoot, monitor, and improve systems, while creating customer-facing docs and dashboards. The role requires a Bachelor’s...

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...