remote technical support

Twilio, a remote-first company, is hiring a Technical Support Expert 2 based in Colombia to support customers using the Twilio platform and to be the subject matter expert for APIs and SDKs. You will resolve basic and routine requests, document every interaction, and communicate with empathy across channels (email, chat, phone, Slack). The role is...

Twilio, a remote-first company, is hiring a Technical Support Expert 2 based in Colombia to support customers using the Twilio platform and to be the subject matter expert for APIs and SDKs.You will resolve basic and routine requests, document every interaction, and communicate with empathy across channels (email, chat, phone, Slack). The role is...

T-mapp Jobs en Colombia busca un Technical Support Manager para actuar como puente entre tecnología, producto y clientes. Coordinará soporte técnico en producción, acompañamiento en integraciones y liderazgo de nuevos procesos en una infraestructura de pagos.El perfil ideal combina experiencia en fintech y procesamiento de transacciones con habilidad...

Twilio, a remote-first company, is seeking a Technical Support Engineer 2 in Colombia to support customers using the Twilio platform. You will be the voice of Twilio to customers and partners, acting as a subject matter expert for Twilio APIs and SDKs, with rostering for a 5-day work week that may include weekends.Responsibilities include addressing issues,...

Twilio, a remote-first company, seeks a Technical Support Expert 2 to assist customers with Twilio APIs and SDKs, primarily via Zendesk, chat, email, and phone. You will resolve basic requests, document interactions, and escalate complex cases to senior staff while growing expertise in Twilio products. The role emphasizes empathy, quick learning, and...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat.The role requires hands-on...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Twilio, a remote-first company, seeks a Technical Support Expert 2 to assist customers with Twilio APIs and SDKs, primarily via Zendesk, chat, email, and phone. You will resolve basic requests, document interactions, and escalate complex cases to senior staff while growing expertise in Twilio products.The role emphasizes empathy, quick learning, and strong...

Yuno is seeking a Technical Support Analyst to join our Global Customer Success team. This remote role supports clients by monitoring real-time systems, diagnosing incidents, and coordinating with backend teams to ensure reliable payments. You will respond to inquiries, reproduce bugs, and help scale our backend knowledge while delivering calm, clear...

Twilio is hiring a Technical Support Engineer 2 for Colombia to help customers maximize Twilio’s Voice, Platform Application & Segment stack. You’ll act as the voice of Twilio to customers and partners, serving as a subject-matter expert for Twilio APIs/SDKs and supporting complex problems with a customer-centric approach. The role is remote-first and...

Twilio is hiring a Technical Support Engineer 2 to assist customers using our Programmable Messaging API. You will act as the voice of Twilio, resolving complex technical issues and communicating clearly to both technical and non-technical audiences via phone, email, and chat.Based in Colombia and remote-first, you will manage cases from developers and major...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly.You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Hireframe seeks a Technical Support Specialist to join our Tier 2 team, handling product issues requiring deeper troubleshooting. You’ll work with Zendesk, Jira, and diagnostic tools, guiding customers by phone, email, and SMS, and coordinating with partners for field visits. You’ll escalate to Engineering when needed and maintain clear, timely updates...

Hireframe seeks a Technical Support Specialist to join our Tier 2 team, handling product issues requiring deeper troubleshooting. You’ll work with Zendesk, Jira, and diagnostic tools, guiding customers by phone, email, and SMS, and coordinating with partners for field visits.You’ll escalate to Engineering when needed and maintain clear, timely updates...

Twilio is hiring a Technical Support Engineer 2 to assist customers using our Programmable Messaging API. You will act as the voice of Twilio, resolving complex technical issues and communicating clearly to both technical and non-technical audiences via phone, email, and chat. Based in Colombia and remote-first, you will manage cases from developers and...

Who Is Sa.global sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

## Technical SupportApply: Partially Remote: Bogota, Cundinamarca, Colombia: Full time: Posted Today: R-57302**Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered...

Who Is Sa.global sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and...

Porch Group is seeking a Technical Support Specialist in Colombia, working remotely through RemoFirst. You will interact with customers via phone, chat, and email to resolve technical issues in our SaaS platform that serves home services. Ideal candidates have 2+ years in technical support, strong written and spoken English, and the ability to troubleshoot...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...