network support engineer

1000heads is seeking an IT Engineer based in Bogotá to own day-to-day IT support across the Americas, including Bogotá, Chicago, Los Angeles, Miami and New York. You will be the primary on-the-ground IT contact for the region, partnering with the Global IT Director and solving issues with minimal supervision. Fluent English is essential (minimum B2)....

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s...

Truelogic is seeking a Technical Support Engineer to join a centralized technology support team. You will provide technical assistance and troubleshooting across enterprise systems and cloud-based environments, focusing on diagnosing issues, supporting users, and maintaining reliable operations in a distributed global setup. We require senior-level...

Capgemini Engineering is seeking a skilled Support Engineer to provide operational and troubleshooting support for Kubernetes-based platform services, including Port.io and Argo DevSecOps. You will monitor health, investigate networking, storage, and deployment issues, and collaborate with developers to improve stability. Ideal candidates have strong...

Alegra, ubicado en Colombia, busca un profesional para brindar asistencia técnica especializada a clientes que utilizan la API. Este rol es fundamental para resolver incidencias técnicas y guiar a los desarrolladores en el proceso de integración. Los candidatos ideales deberán tener experiencia en soporte técnico, dominio de protocolos web y una sólida...

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database...

Evotym seeks a Technical Support Engineer to own challenging payment issues end-to-end for B2B merchants and providers. You will investigate transactions via APIs, logs and JSON fields, and communicate with international clients in English and Russian. The role involves coordinating with developers, handling refunds and documenting complex...

Evotym seeks a Technical Support Engineer to own challenging payment issues end-to-end for B2B merchants and providers. You will investigate transactions via APIs, logs and JSON fields, and communicate with international clients in English and Russian. The role involves coordinating with developers, handling refunds and documenting complex...

Evotym seeks a Technical Support Engineer to own challenging payment issues end-to-end for B2B merchants and providers. You will investigate transactions via APIs, logs and JSON fields, and communicate with international clients in English and Russian. The role involves coordinating with developers, handling refunds and documenting complex...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

TMF Group in Bogotá is seeking an experienced Application Support & Operations specialist to join the global IT team. You will provide L2/L3 support for AWS-hosted applications, troubleshoot issues, and perform root cause analysis while adhering to ITIL practices.Responsibilities include incident/change management, on-call rotations, and collaboration with...

We are looking for a IT Product Support to provide Level 2 application support for our global eQMS platform, ensuring timely triage, investigation, resolution, and escalation of incidents, service requests, and operational issues.Key ResponsibilitiesProvide L2 support for eQMS applications, managing incidents, requests, and standard changes through BMC Helix...

RECLUTAMIENTO seeks an IT Product Support specialist to provide Level 2 support for our global eQMS platform, triaging incidents, investigating issues, and guiding resolutions with the teams.Responsibilities include go-lives, hypercare, migrations, and releases; following ITIL and GAMP5; maintaining documentation and knowledge base; and communicating in...

Sutherland seeks a motivated Technical Support Engineer in Bogotá to deliver exceptional technical assistance for IoT devices and web applications. You will build product expertise and collaborate with cross-functional teams to drive timely resolutions.Ideal candidates bring advanced English, a tech degree, and experience with Windows/Linux, and support...

EXECUTEL is seeking a highly skilled bilingual IT professional in Bogotá to provide Tier 2 and 3 support for escalated issues within Windows and network environments. You will collaborate with helpdesk and engineering teams to troubleshoot, maintain IT infrastructure, and contribute to systems architecture for a U.S.-based company.The role requires advanced...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat.The role requires hands-on...

Roche seeks a Senior Cybersecurity Engineer for Internal Network Defense to protect critical manufacturing, research, and corporate environments. You will architect East-West segmentation, enforce robust security boundaries, and lead high‑speed policy enforcement across on-prem and cloud assets. We rely on a dual-vendor strategy (Palo Alto and Fortinet)...

Roche seeks a Senior Cybersecurity Engineer for Internal Network Defense to protect critical manufacturing, research, and corporate environments. You will architect East-West segmentation, enforce robust security boundaries, and lead high‑speed policy enforcement across on-prem and cloud assets. We rely on a dual-vendor strategy (Palo Alto and Fortinet)...

Twilio is seeking a Technical Support Expert 2 for remote work in Colombia. The role focuses on assisting developers and major brands with messaging and email cases, troubleshooting deliverability issues, and guiding customers through SMS application development.You will collaborate with product and engineering teams via Slack, file Jira bugs, and help drive...

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database...