network support engineer

Alegra, ubicado en Colombia, busca un profesional para brindar asistencia técnica especializada a clientes que utilizan la API. Este rol es fundamental para resolver incidencias técnicas y guiar a los desarrolladores en el proceso de integración.Los candidatos ideales deberán tener experiencia en soporte técnico, dominio de protocolos web y una sólida...

Coupa Software is seeking a Technical Support Specialist to support enterprise customers on our cloud-based platform, contributing to a global team focused on customer success and exceeding expectations.You will apply your technical acumen to guide customers on best practices, handle inbound calls and supplier inquiries, and work with the team to advance to...

Truelogic is seeking a Technical Support Engineer to join a centralized technology support team. You will provide technical assistance and troubleshooting across enterprise systems and cloud-based environments, focusing on diagnosing issues, supporting users, and maintaining reliable operations in a distributed global setup.We require senior-level experience...

Job Description - Network Operations Specialist (26001419) Network Operations Specialist - ( 26001419 ) WSP WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today...

Job Description - Network Operations Specialist ) Network Operations Specialist - ( ) WSP WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today comprised of over...

WSP WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users. ...

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com Join a central Ops team that keeps Genius running smoothly - empowering our teams to focus...

We are looking for a motivated Application Support Engineer to help keep business-critical applications stable, observable, and reliable for clients. You will troubleshoot incidents, analyze logs and databases, and collaborate on improvements across the support lifecycle.ResponsibilitiesResolve production incidents by troubleshooting application, database,...

Openprovider, a fully remote ICANN-accredited domain registrar, is hiring a Customer Technical Support specialist to join our global 24/7 team. You will handle first- and second-line technical queries from customers across time zones, using phone, chat and tickets. The ideal candidate has 1–2 years in customer tech support, fluent in English and Spanish,...

EPAM Systems is seeking a Senior Application Support Engineer to ensure reliable operation of business-critical web applications within a complex environment. You will troubleshoot end-to-end, analyze logs, and collaborate with cross-functional teams to maintain service levels. The role requires strong Core Java and SQL skills, ITSM experience, and effective...

BairesDev is seeking a Technical Support Engineer to diagnose and resolve issues in GenAI-powered chatbot and search tools. You’ll own Zendesk configuration and Jira ticket hygiene, acting at the interface between TPMs, BAs, Scrum Masters, and engineering teams. Join a 100% remote role with excellent USD compensation, flexible hours, remote-friendly...

Sutherland is hiring a Tier 2 Support Engineer for NICE, based in Bogotá. You will work with global customers and internal teams to resolve complex server and database issues and maintain high customer satisfaction through clear, proactive communication. Responsibilities include advanced troubleshooting of SQL Server, backups and restores, performance...

Broadvoice is seeking a Technical Support Specialist with VoIP knowledge and SIP trunking troubleshooting experience to help mid‑market clients via phone, chat, and email. You’ll resolve complex issues around call flow, SIP signaling, and voice service performance in a fast‑paced, customer‑facing role. Strong problem‑solving and collaboration...

Sutherland Global in Bogotá is seeking a highly motivated Technical Support Engineer to join our team. You will provide exceptional technical support for IoT devices and web applications, build product expertise, and deliver delightful customer experiences. This full-time onsite role requires advanced English, collaboration with product and engineering...

Sonatype Inc is looking for a Technical Support professional in Colombia to debug and troubleshoot incidents with their products. You will assist product management in prioritizing enhancements while effectively communicating customer experiences. The ideal candidate has over 3 years of experience supporting complex software solutions, proficiency in...

This is a remote position. We are looking for an IT professional with experience in the Software Development Life Cycle (SDLC) and specialized in advanced technical support (L2/L3) for corporate applications. The ideal candidate will have strong expertise in the Java ecosystem, experience with traditional frameworks such as Struts, and solid capabilities in...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

Iron Systems, Inc seeks an on-site IT support specialist to provide end-user assistance, troubleshoot PC issues, and resolve incidents within SLA. You will build and deploy the Gold image on PCs, keep tickets updated daily, and support meeting rooms, printers, scanners, and mobile devices.The role covers data center hands-on tasks, including device...

Mediastream busca un IT Support Engineer para brindar soporte técnico a clientes, encontrar soluciones rápidas y documentar cada caso con precisión. Se valorará experiencia en redes y sistemas operativos, con capacidad de explicar conceptos a audiencias no técnicas y mantener la satisfacción del cliente.El rol exige habilidades de comunicación,...

A digital solutions company in Bogotá is seeking a Mid-Senior level Software Developer with strong Java development skills. This role requires significant experience with Spring Boot and REST APIs, as well as strong debugging capabilities. The position offers a supportive work environment with opportunities to grow and collaborate in an Agile setting. The...