L2 IT Application Support Engineer – eQMS Platform

Hace 18 horas

Bogotá ciudad, Bogotá, Distrito Capital, Colombia RECLUTAMIENTO Jornada completa $ 45 - $ 75 Por obra

RECLUTAMIENTO seeks an IT Product Support specialist to provide Level 2 support for our global eQMS platform, triaging incidents, investigating issues, and guiding resolutions with the teams.

Responsibilities include go-lives, hypercare, migrations, and releases; following ITIL and GAMP5; maintaining documentation and knowledge base; and communicating in advanced English with global users.