network support engineer

A global technology provider is seeking an experienced Solutions Support Engineer to join their team in Colombia. In this role, you will deliver robust support, help design and build effective support tools, and engage in complex issue resolution. Candidates should possess strong programming skills, with extensive Linux experience and knowledge of database...

Roche seeks a Senior Cybersecurity Engineer for Internal Network Defense to protect critical manufacturing, research, and corporate environments. You will architect East-West segmentation, enforce robust security boundaries, and lead high‑speed policy enforcement across on-prem and cloud assets. We rely on a dual-vendor strategy (Palo Alto and Fortinet)...

A global IT solutions provider in Colombia is seeking a professional to deliver customer-oriented L1/L2 technical support. The successful candidate will manage incidents and service requests while collaborating with cross-functional teams. Ideal applicants should possess strong skills in incident management, SQL, and experience in version control using Git....

Sonatype Inc. in Colombia is seeking a Technical Support Engineer to debug and troubleshoot incidents and assist customers with Sonatype products. The ideal candidate has 3+ years of experience supporting complex enterprise software solutions and strong skills in Java code.Additionally, you will be responsible for reproducing defects, summarizing customer...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

CloudFactory is seeking a proactive MLOps Support Engineer to ensure AI/ML systems remain stable in production. You will handle Tier 1 and Tier 2 incidents, triage issues, and coordinate with Tier 3 for engineering escalations.Role focuses on maintaining model performance, pipeline health, and on-call readiness across Colombia time zones. A strong background...

Gilat Satellite Networks in Bogotá, Colombia, is seeking a Technical Support Engineer (Tier 2) to provide expert support for Gilat products and solutions across the Americas. The role includes software upgrades, site surveys, and customer-facing activities in a high-tech satellite environment.The ideal candidate has an Electronics/Communications background,...

About The Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Sonatype is the software supply chain management company that invented componentized software development and pioneered the software supply chain category. As leaders in the open-source community and the DevSecOps industry, we run the world’s largest repository of Java open-source components—Maven Central. Our groundbreaking, full-spectrum platform...

Sonatype, a leader in software supply chain management, is seeking a Senior Technical Support professional in Bogotá to troubleshoot complex enterprise solutions and reproduce defects for product engineering. You will work with Java-based web applications, REST APIs, and cloud environments (AWS/Azure/GCP) while leveraging Docker/Kubernetes in deployment...

Sutherland is hiring a technical support engineer in Bogotá for Actimise platform support. The role involves diagnosing issues, installing and configuring solutions, and reproducing environments to resolve customer problems.You will communicate effectively in English, work with various channels (phone, email, chat), and document all interactions in the CRM...

Ready to Build Solutions and Make a Difference? Join My IT Crew. At My IT Crew, we believe great IT support is about more than resolving technical issues. It's about building strong relationships, creating positive client experiences, and helping businesses succeed through reliable technology. Since 2016, we've been helping organizations simplify IT while...

OverviewWe are looking for support technicians with knowledge and conversational English.ResponsibilitiesRevisión de errores en laptops de hardware y software.Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.Acompañamiento a terceros.Instalación y configuración de equipos laptops e impresoras.Manejo de...

Evotym seeks a Technical Support Engineer to own challenging payment issues end-to-end for B2B merchants and providers. You will investigate transactions via APIs, logs and JSON fields, and communicate with international clients in English and Russian. The role involves coordinating with developers, handling refunds and documenting complex investigations....

WPP Production is seeking an experienced IT Desktop Support professional in Bogotá to maintain daily IT operations and enable digital workflows for regional users. You will work on macOS and Windows environments, support Microsoft 365, Google Workspace, and enterprise software, and help strengthen security and data protection. You’ll guide on-site and...

Axiom Technologiesis a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within...

Sutherland is seeking a Technical Support Engineer to provide first-level technical support to customers, drivers, administrators, and internal stakeholders. You will troubleshoot hardware, software, connectivity, video telematics, and platform-related issues while delivering a high-quality customer experience.The ideal candidate has strong troubleshooting...

Alegra, ubicado en Colombia, busca un profesional para brindar asistencia técnica especializada a clientes que utilizan la API. Este rol es fundamental para resolver incidencias técnicas y guiar a los desarrolladores en el proceso de integración.Los candidatos ideales deberán tener experiencia en soporte técnico, dominio de protocolos web y una sólida...