Japanese Customer Advisor for a Global Hotel Chain
hace 2 semanas
Japanese Customer Advisor for a Global Hotel Chain - Portugal
Req ID#: 375866Lisboa, Portugal, PT
Job Description:Come and work with us.
Would you like to have the opportunity to work with one of the world's largest hotel groups?
Are you Japanese native or fluent with strong sales skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you
Our client is a global hotel company with more than 1,100 hotels in operation and under development in 120 countries.
As a customer service specialist in this project, your daily responsibilities will include:
Provide the highest level of service to all clients and guests, ensuring that company standards are attained and used in accordance with dedicated systems Completing the agreed enquiry process through to invoicing, ensuring that all company tools are used to maximise conversion and sales opportunities Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Get knowledge of the company brands and the specifics of hotels served to better serve the customer during the booking and delivery process Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution Provide detailed communication lines between the Hotel team, and other stakeholders included in the process Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company's culture and values Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as requiredTo succeed in the role, you will need to have:
Native or proficient level of Japanese (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Proven experience in handling reservations Sales skills Ability to adapt to changing service environments Good at building strong relationships with existing clients and accounts Pro-active with a hands-on approach Ability to manage work ensuring that tasks assigned are delivered Ability to find creative solutions, offering recommendations Personal integrity, with the ability to work in an environment that demands excellence Strong communication and listening skills Ability to work collaboratively at all levels within the department An open and positive personality Ability to handle challenging priorities and assignments Computer literate High-speed internet access and appropriate conditions for remote work #LI-Remote Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to PortugalBenefits.
Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work cultureGo further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today
-
Loan Advisor
hace 3 días
Barranquilla, Colombia Solvo Global A tiempo completo_**¿Cuentas con un nível de inglés avanzado?**_ - **¡Demuestra tus habilidades en un segundo idioma!**_ - **En Solvo Global buscamos los mejores talentos bilingües para trabajar con uno de nuestros mejores clientes en América en el cargo de Loan Advisor (Asesor de préstamos)**_ **Requisitos**: - Tener un nível de inglés avanzado **(85% en...
-
Barranquilla - Customer Service Agent
hace 3 semanas
Barranquilla, Colombia Foundever A tiempo completoBarranquilla - Customer Service Agent Req ID#: 380245 On Site, Barranquilla, CO Job Description: About UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions,...
-
Barranquilla - Customer Service Agent
hace 3 semanas
Barranquilla, Colombia Sitel A tiempo completoAbout UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Customer Service Analyst
hace 3 semanas
Barranquilla, Colombia Auxis A tiempo completoJob Summary: The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone...
-
Customer Support Consultant
hace 2 días
Barranquilla, Colombia RPMGlobal Holdings Limited A tiempo completo**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The role also allows for a flexible hybrid work arrangement. The Customer...
-
Customer Support Consultant
hace 4 semanas
Barranquilla, Colombia RPMGlobal A tiempo completo**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The Customer Support Consultant will be responsible for investigating and...
-
Customer Success Manager COL&.
hace 3 semanas
Barranquilla, Colombia Simera A tiempo completoUnlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary:As a Customer Success Manager in a company within our network, you will be...
-
Application Support Analyst
hace 4 semanas
Barranquilla, Colombia Solvo Global SAS A tiempo completoAt Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...
-
Customer Service Representatives
hace 3 semanas
Barranquilla, Colombia Foundever A tiempo completoFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology, and experience solutions are designed to support our clients' operational needs and deliver a seamless experience...
-
(Advanced English) Customer Service Associate
hace 3 semanas
Barranquilla, Colombia Teleperformance A tiempo completoWhat We’re Looking for ️Why TP?We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team! What you’ll do as...
-
Executive Sales Manager
hace 2 semanas
Barranquilla, Colombia Marriott Hotels Resorts A tiempo completoJOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales...
-
Dir-operations-d
hace 4 semanas
Barranquilla, Colombia Marriott International, Inc A tiempo completo**Job Number** 24068449 **Job Category** Rooms & Guest Services Operations **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic...
-
Loan Advisor
hace 3 días
Barranquilla, Colombia Solvo Global SAS A tiempo completo*Evaluar la situación financiera del cliente, incluyendo ingresos, gastos, historial crediticio y capacidad de endeudamiento. Esto ayuda a determinar la elegibilidad del cliente para un préstamo y el monto máximo que podría obtener. *Proporcionar información detallada sobre diferentes tipos de préstamos disponibles, como préstamos hipotecarios,...
-
Product Suppot Specialist
hace 6 días
Barranquilla, Colombia Solvo Global A tiempo completo**Position**: Product Support Specialist **Schedule**:Monday to friday from 11:00 am - 9:00 pm **City**:Barranquilla (On-site) **Remuneration**: Salary of $2,600,000, plus an extra-legal housing allowance that is granted based on an extra-legal benefit plan defined by the mere liberality of the company for $1,600,000, for a total of...
-
Road Server
hace 4 semanas
Barranquilla, Colombia Solvo Global A tiempo completo¡Solvo Global se encuentra en la búsqueda de personas que quieran hacer parte de nuestro equipo de trabajo! Por eso, te extendemos la invitación para que nos conozcas y quieras pertenecer a nuestro wolfpack. Estamos en búsqueda de Road Servers quienes se encargarán de comunicarse eficazmente con clientes por teléfono para resolver los problemas que...
-
Marketing Coordinator
hace 7 días
Barranquilla, Colombia Hilton A tiempo completoMarketing Coordinator A Marketing Coordinator will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. **What will I be doing?** As Marketing Coordinator, you will work with the Director of Business Development or Marketing Manager to assist in the...
-
Ecommerce Customer Support Agent
hace 4 semanas
Barranquilla, Colombia TalentPop A tiempo completo**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class Customer Service Representatives! **HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of advancement! **RESPONSIBILITIES**: -...
-
Head of Site Logistics Barranquilla
hace 6 días
Barranquilla, Colombia Bayer A tiempo completo**Head of Site Logistics Barranquilla** When you show proactivity and ambition, we’ll harness it through a variety of opportunities and challenges in the diverse areas of our business - all with a strong and meaningful purpose. Where do you want to go? What do you want to do? How do you want to make a difference? The choice is yours, and we’ll help you...
-
Continuous Improvement Developer for Foundever
hace 2 semanas
Barranquilla, Colombia Foundever A tiempo completoContinuous Improvement Developer for Foundever - Athens, Greece Req ID#: 383134 Athens, GR, 104 34 Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands....
-
Asesor de Prestamos Bilingüe
hace 2 días
Barranquilla, Colombia Solvo Global A tiempo completo¡EN **SOLVO GLOBAL** BUSCAMOS EL MEJOR TALENTO BILINGÜE EN **BARRANQUILLA!** Personas que quieran hacer parte de nuestro equipo de trabajo. Por eso, te extendemos la invitación para que nos conozcas y quieras pertenecer a nuestro wolfpack. Horario: Disponibilidad de_ **Lunes a Viernes**_ de 9:00 am a 9:00 pm - **ESTA VACANTE CENTA CON ESQUEMA DE...
