Account Coordinator

hace 3 meses

Medellín, Colombia NeoWork A tiempo completo

NeoWork is seeking an organized and detail-oriented Account Coordinator to join our team. As an Account Coordinator, you will be responsible for assisting the account management team in providing exceptional customer service and maintaining strong relationships with clients.

At NeoWork, we pride ourselves on delivering innovative and personalized solutions to our clients. As an Account Coordinator, you will play a vital role in supporting client onboarding, managing client accounts, and ensuring smooth operations.

We are looking for someone with excellent communication and organizational skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

Responsibilities:
  • Assist with client onboarding, including gathering client information and coordinating internal processes
  • Manage client accounts and handle inquiries and requests promptly and professionally
  • Communicate effectively with clients and internal teams to ensure successful service delivery
  • Coordinate with cross-functional teams to meet client expectations and project deadlines
  • Prepare and maintain accurate documentation and reports
  • Proactively identify and address any issues or challenges that may arise
  • Maintain strong client relationships and provide ongoing support

Requirements

  • 3+ years of experience in account coordination or similar roles
  • At least 1 year of continual cold calling experience
  • Excellent English communication and interpersonal skills
  • Strong organizational and time management abilities
  • Customer-centric mindset with a focus on delivering exceptional customer service
  • Ability to thrive in a fast-paced and dynamic environment
  • Ability to do high number of calls and text messages, including some administrative tasks on the side

Benefits

  • We provide comprehensive training for all candidates, regardless of their background or previous experience as a VA.
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.

  • Account Receivable Coordinator

    hace 2 días

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Position Title: Account Receivable Coordinator Ubicación: Medellín, Colombia Dirección: FILLI - Calle 16ª sur # 48B-18 Días y horas de trabajo: Lunes a Domingo, con dos días compensatorios entre Viernes y Domingo Nível de inglés requerido: 8.0 a 9.0 Habilidades y calificaciones: Conocimiento de principios y prácticas contables. Dominio de software...

  • Client Account Specialist

    hace 4 días

    Medellín, Antioquia, Colombia NeoWork A tiempo completo

    NeoWork is on the lookout for a meticulous and organized Account Coordinator to enhance our account management operations. In this role, you will assist the account management team in delivering outstanding customer service and nurturing robust client relationships.At NeoWork, we are committed to providing innovative and tailored solutions for our clients....

  • Client Account Specialist

    hace 4 días

    Medellín, Antioquia, Colombia NeoWork A tiempo completo

    NeoWork is in search of a meticulous and organized Account Coordinator to enhance our account management efforts. In this role, you will support the account management team in delivering outstanding customer service and nurturing robust client relationships.At NeoWork, we are committed to providing innovative and tailored solutions for our clients. As an...

  • Tracking Coordinator

    hace 1 mes

    Medellín, Colombia Virtual Professional A tiempo completo

    As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.RequirementsBuilding and maintaining relationships with partner carriers Monitor loading, unloading and appointments –...

  • Tracking Coordinator

    hace 1 mes

    Medellín, Colombia Virtual Professional A tiempo completo

    Job DescriptionAs a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.RequirementsBuilding and maintaining relationships with partner carriers Monitor loading, unloading and...

  • Jr. Claims Coordinator

    hace 2 semanas

    Medellín, Antioquia, Colombia ttg Talent Solutions A tiempo completo

    **Job**:Claims Coordinator **Location**: Medellín, Colombia **Type**: Hybrid (3 days onsite - 2 days remote) **Schedule**: Full-time Monday to Friday **Contract Type**: Permanent **Pay Rate**: Competitive and based on experience **Key Responsibilities**: **Essential Functions**: - Handle inbound and outbound calls from providers, agencies, agents, and...

  • Mid-Level Talent Partner Coordinator

    hace 4 semanas

    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and...

  • Mid-Level Talent Partner Coordinator

    hace 4 semanas

    Medellín, Colombia Lean Tech A tiempo completo

    Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and...

  • SEO Project Coordinator

    hace 4 días

    Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    Position Overview This is a remote opportunity open to candidates from any location. About Us At LinkGraph, we specialize in SEO software solutions and comprehensive digital marketing services aimed at enhancing website performance on search engines. As a dynamic and expanding company, we cater to a diverse clientele ranging from Fortune 500 corporations to...

  • Senior Specialist, NBS Biodiversity, LATAM

    hace 2 semanas

    Medellín, Antioquia, Colombia South Pole A tiempo completo

    South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create...