Senior Network Support Engineer

hace 4 meses

Bogotá, Colombia Epam A tiempo completo

Description

We are seeking a Senior Network Support Engineer with expertise in LAN/WAN network infrastructure and cloud platforms to join our team. This individual will provide ongoing day-to-day support for the global data network and serve as level 3 support for all network-related tasks and troubleshooting.

The successful candidate will be responsible for designing, developing, and deploying LAN/WAN network infrastructure, as well as maintaining monitoring and reporting systems. They will also handle on-call duties for non-business hours support and perform administrative tasks related to time entry and status reporting.


#LI-DNI

Responsibilities

Design, develop, and deploy LAN/WAN network infrastructure Perform 3rd level troubleshooting for all LAN/WAN alerts and issues Maintain monitoring and reporting systems Produce and maintain documentation related to all systems developed/deployed Perform on-call duty for non-business hours support Configure and install various network devices and services Perform network maintenance and system upgrades Monitor system resource utilization, trending, and capacity planning Work within established configuration and change management policies Select and implement security tools, policies, and procedures Liaise with vendors and IT personnel for problem resolution Conduct technical trainings to internal resources

Requirements

Minimum of 3 years of experience in LAN/WAN network infrastructure support and troubleshooting CCNP certification and a BA or B.S. Degree Proficiency in configuring and installing various network devices and services such as routers, switches, firewalls, load balancers, and VPN Expertise in network maintenance, system upgrades, and monitoring system resource utilization and capacity planning Experience in implementing security tools, policies, and procedures in conjunction with the companys security team Experience with SDWAN, Next Gen Firewalls, troubleshooting routing loops, and asymmetric routing Proficient in configuring/troubleshooting network security, LAN switching, quality of service, and TCP/IP protocol suite Familiarity with application protocols and network security technologies such as VPN, AAA architecture, and load balancers Ability to interact with customers, understand requirements, and communicate effectively with the offshore team B2+ English level proficiency

Nice to have

Experience with firewall cloud services such as Zscaler Proficiency with Cisco Catalyst & Nexus switches and Cisco IOS, NX-OS software Familiarity with application load balancers

We offer

Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at % which is why we offer up to $. COP for any visual health expenses Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone Medical Leave Coverage - We are one of the few companies that cover % of your medical leave, for up to 90 days. Your health is the most important thing to us Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways Community Benefit - You will be part of a worldwide community of over 50, employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams

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