Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Junior Analyst, Commercial Experience Service
hace 3 días
Bogotá, Cundinamarca, Colombia Diageo A tiempo completoJob Description: About us - Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has a relevant role in our company, for our people, our diversity, our brands, in how we...
-
IT Service Delivery Lead
hace 2 meses
Bogotá, Bogotá D.E., Colombia SLB A tiempo completoAre you a natural leader in the technology world?We are looking for an IT Manager with a solid track record and international experience to join our elite team. If you are passionate about telecommunications and have exceptional skills in managing IT projects, we want to meet you.The Service Team Leader focuses on Service Management, Application Support, QA...
-
Service Delivery PM Central America
hace 3 meses
Bogotá, Colombia Lenovo A tiempo completoDescription and Requirements The Service Delivery Specialist will be responsible for the End-to-End Services in the countries under scope of Central America and Caribbean having as key pillars cost control/reduction and Customer Satisfaction, interacting with other cross areas inside Services team such as Contact center, Logistics, Parts, Global...
-
HR Service Delivery Specialist I
hace 2 meses
Bogotá, Colombia BOG Fortrea Colombia Ltda. A tiempo completoAs a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...
-
Process Analyst, Accounts Payable
hace 2 meses
Bogotá, Colombia Diageo A tiempo completoDescription : Purpose The STP Service Delivery department is responsible to ensure that Source to Pay processes (including Purchase to Pay and Tactical Procurement) are working optimally & efficiently, are well controlled and drive value for Diageo, also ensuring control agenda (SOX compliance) across all areas as well. The Process Analyst is...
-
Service Delivery-incident Manager
hace 4 días
Bogotá, Cundinamarca, Colombia Endava A tiempo completo**Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...
-
Service Delivery-Incident Manager
hace 2 días
Bogotá, Colombia Endava A tiempo completoJob DescriptionService Delivery ensures the delivery of our services to our clients and from our clients to their customers. They define and shape the best processes and tools for the client to maintain and increase a product’s value and manage the relationship between the client and our operational services teams. We are responsible for organization and...
-
Service Delivery Manager
hace 2 semanas
Bogotá, Cundinamarca, Colombia Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for overseeing large customer projects with moderate complexity, localized/sub-regional scope, and high risks. The role coordinates corporate, customer and third-party vendor efforts to plan, sell and implement solutions to customer problems. The role establishes and nurtures client relationships, leads project...
-
TAAG Analyst
hace 3 meses
Bogotá, Colombia Publicis Global Delivery A tiempo completoJob Description We are looking for an Analyst with strong Excel skills and English B2 level with experience with DCM and Social. if you count on the above, this job is for you! The TAAG Analyst is an internal data & technology advocate and client-facing thought leader that fuels business-building solutions via strategic use of information, process,...
-
Senior Customer Service Analyst
hace 3 meses
Bogotá, Colombia Ortho Clinical Diagnostics A tiempo completoThe Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing...
-
Process Analyst, Procurement Operations
hace 2 meses
Bogotá, Colombia Diageo A tiempo completoDescription : About us Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a relevant role in our company, for our people, our diversity, our brands, in how we...
-
Technical Service Delivery Manager
hace 3 meses
Bogotá, Colombia Idemia A tiempo completoSince our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...
-
Commercial Operations Analyst
hace 2 días
Bogotá, Cundinamarca, Colombia Bizagi A tiempo completoBizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers. Bizagi is a global software company born in LATAM with a strong presence in EMEA and...
-
Associate Buying Analyst
hace 1 mes
Bogotá, Colombia Publicis Global Delivery A tiempo completoJob Description Responsible for handling large budgets media campaigns for our Media clients. We have been providing quality Digital and media Mandates across industries and clients in the fields of Search Engine Marketing, Social Media Marketing, Programmatic Campaigns, Online Reputation Management services, and National Video across the globe....
-
LATAM Commercial Cards Customer Service Analyst
hace 3 meses
Bogotá, Colombia 12240 Colrepfin Ltda A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of...
-
Business Analyst
hace 1 mes
Bogotá, Colombia StoneX A tiempo completoOverview We are looking for an experienced business analyst to bridge the gap between our business and technology teams. In this position, you will play a pivotal role in ensuring successful project delivery by translating business needs into actionable plans for development. You will be a key communicator, fostering collaboration and ensuring all...
-
Service Delivery Manager
hace 3 semanas
Bogotá, Colombia Anthology Inc A tiempo completoDescription Service Delivery Manager Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s...
-
Commercial Transaction Coordinator
hace 2 días
Bogotá, Cundinamarca, Colombia VirtuPartner A tiempo completoWe are looking for an organized and detail-oriented individual to join our Real Estate team as a Commercial Transaction Coordinator. This position requires a proactive professional with strong communication skills, who can manage the end-to-end process of real estate transactions ensuring accuracy and compliance with legal...
-
Search Analyst
hace 3 meses
Bogotá, Colombia Publicis Global Delivery A tiempo completoJob Description Publicis Global Delivery is looking for a Search Analyst who wants to help our global clients succeed and our team continues growing. You will directly contribute to transforming our international clients 'businesses by running and activating search campaigns and guiding team members to improve their technical goals, having direct...
-
Programmatic Analyst
hace 3 meses
Bogotá, Colombia Publicis Global Delivery A tiempo completoJob Description Publicis Global Delivery is looking for a Programmatic Analyst who has led digital campaigns for assigned advertisers. The candidate should have experience in billing support, setup, taxonomy creation, monitoring, optimization, and reporting for multiple programmatic platforms such as DV360, TTD, Verizon, Xandr, and MediaMath, among...
![Diageo](https://media.trabajo.org/img/noimg.jpg)
Process Analyst, Commercial Experience Service Delivery
hace 3 meses
Description
:The Business Analyst lead projects for process improvement and automation, also focusing on data analysis to optimize operations, increase efficiency, reduce costs, and promote innovation. This key role serves as a strategic bridge between various teams, implementing advanced technological solutions that enhance internal customer experience and business outcomes, while using advanced data analysis to inform and guide strategic decisions in the market.
Top Accountabilities
Develop automations, improvement of existing tools or support in the use of these.
Identify improvement opportunities in the process
Coordination of meetings, activities and trainings .
Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment.
KPIS tracking and analysis.
Follow up to issues on EDI process.
Support and follow up to Commercial Experience proce issues, ensuring the minimum impact.
Build credible relationship (strong networking, influencing and communication skills required).
Essential
College or university Degree.
Negotiation Skills.
Strong interpersonal and communication skills.
Very strong customer service attitude.
Strong MS Office knowledge.
Advanced Visual Basic for Applications (VBA) skills.
Knowledge in automation technologies.
Advanced Analytical Skills
BI Tools Knowledge
Fluent English
Desirable
System skills (SAP knowledge).
Strong understanding of end to end supply operational process.
Experience in project management.
Portuguese
Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.
We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.
Worker Type :
RegularPrimary Location:
Bogota - EOBAdditional Locations :
Job Posting Start Date :
2024-06-18