Digital Platforms Business Analyst

hace 2 meses


Bogotá, Colombia Tekton Labs A tiempo completo

The Junior Business Analyst gathers user requirements, analyzes existing systems and processes and looks for ways to improve them, creates user stories needed to describe the intended user experience to the programming team, and works with team members to implement the changes all the way through testing, deployment and activation of the new system; monitoring of user activity, training and supporting clients as they use the new system for the first time.

Responsibilities

  • Execute and maintain a range of CRM, digital marketing, and digital payments projects for multiple clients.
  • Understand client processes and identify creative ways to leverage technological capabilities and other creative solutions to improve their processes with the best customer experience possible.
  • Collaboratively work with clients, general account teams, creatives, developers and external vendors to determine project objectives and deliverables necessary to establish and manage project scope.
  • Participate in concept development, end-to-end user experience design, and feasibility assessment.
  • Analyze and assess existing business systems and procedures, making suggestions for improvements.
  • Document detailed project requirements (business, creative, multimedia, technology, etc.) through working sessions and meetings with all departments.
  • Create process and business flow diagrams, use cases, story boards, training documents and job aids for end users and business users.
  • Collaborates with Programmer Analysts and other technical team members by implementing systems components using declarative or “click-to-code” tools, writing formulas and functions, troubleshooting and bug-fixing.
  • Create test plans and test cases and assist clients in the user acceptance phase of the project by pre-testing and by coordinating tests with the client.
  • Write and maintain program documentation needed for change management procedures and contribute toward end user documentation with appropriate use of grammar and syntax.
  • Create training presentations and train client users after systems have been implemented.
  • Communicate status of projects to manager and clients.
  • Ensures that issues and risks are captured, documented, managed, escalated and resolved in a timely and effective manner.
  • Maintain and effectively apply a strong knowledge of technologies and implementation considerations related to the delivery and operations of digital based solutions in a team environment.
  • Support other team members as required.
  • Other tasks or assignments as required.

Qualifications

  • Bachelor's degree required, preferably in computer or information systems, engineering or a business administration (i.e. accounting, investments, economics or marketing).
  • Experience (3 years+) implementing and supporting CRM or marketing technology applications.
  • Certifications (one or more of the following):
  • Salesforce Administrator
  • Salesforce Business Analyst
  • Sales/Service Cloud Consultant
  • Salesforce Marketing Cloud Consultant

Skills

  • General
    • Fluent in English (Spoken/Written)
    • Process and Data Analysis 
    • Information Organization
    • Communication
    • Detail-Oriented
    • Organization
    • Project management
    • Self-Motivation
    • Service-Oriented
  • Preferred
    • Business intelligence tools such as Tableau or Power BI
    • SQL or other query languages
    • Raw data formats such as Excel, CSV, JSON, and XML
    • Microsoft Excel and Access
    • HTML & CSS
    • Markup languages used in project documentation
    • Familiarity with Agile Methodology

* Self-study is required however training for certifications is also provided.



  • Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job Description At PGD, the Digital Analyst is responsible of leading the digital campaigns for the assigned advertisers. Implementation, optimization and reporting of the paid media advertisements are the most important aspects to achieve the campaigns KPI’s performance goals. If you're interested in learning about Programmatic platforms, like...

  • Digital Media Analyst

    hace 3 meses


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job Description At PGD, the Digital Media Analyst is responsible of leading the digital campaigns for the assigned advertisers. Implementation, optimization and reporting of the paid media advertisements are the most important aspects to achieve the campaigns KPI’s performance goals. Qualifications Key Qualifications: 1 to 3+ years of...

  • Digital Media Analyst

    hace 3 meses


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job DescriptionAt PGD, the Digital Media Analyst is responsible of leading the digital campaigns for the assigned advertisers.  Implementation, optimization and reporting of the paid media advertisements are the most important aspects to achieve the campaigns KPI’s performance goals.QualificationsKey Qualifications:1 to 3+ years of experience using...

  • IT Digital Analyst

    hace 1 semana


    Bogotá, Cundinamarca, Colombia Schlumberger A tiempo completo

    The IT Digital Analyst is responsible to drive the use of digital technology to improve the way Schlumberger works. This includes a consistent and reliable infrastructure and strong skills base, which recognizes the power of technology to help us to meet our business objectives and achieve efficiencies - Provide objective and transparent analysis of digital...

  • Business Analyst

    hace 2 meses


    Bogotá, Colombia Capgemini A tiempo completo

    Business AnalystChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the...

  • Business Analyst

    hace 1 semana


    Bogotá, Colombia Capgemini A tiempo completo

    Business AnalystChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the...

  • Lead Business Analyst

    hace 6 días


    Bogotá, Bogotá D.E., Colombia First Line Software A tiempo completo

    Senior Business Analyst About the Company First Line Software collaborates with top-tier companies and organizations across various sectors, including healthcare, data development, warehouse automation, retail digital transformation, mobile application development, e-commerce, and artificial intelligence (AI). Our commitment to innovation is driven by AI,...

  • Business Analyst

    hace 2 semanas


    Bogotá, Cundinamarca, Colombia Capgemini Engineering A tiempo completo

    **Business Analyst**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck...

  • Business Analyst

    hace 28 minutos


    Bogotá, Cundinamarca, Colombia Capgemini Engineering A tiempo completo

    **Business Analyst**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck...

  • Senior Business Analyst

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completo

    This role requires you to work onsite from Bogotá, Colombia (Salitre area).We are looking for an experienced and experienced Senior Business Analyst to join the Quality, Verification, and Standards organization (QVS). You will work with different game teams and senior leadership to analyze needs, identify opportunities for improvement, and implement...


  • Bogotá, Colombia Amadeus A tiempo completo

    Job TitleSenior Digital Marketing AnalystThe Senior Digital Marketing Analyst will play an integral role within the Digital Marketing team by delivering accurate Analytics insights for the company, the team, and our high value clients. The analyst will focus on collection, analyzing and processing of data to help drive decisions for product and customer...


  • Bogotá, Colombia Amadeus A tiempo completo

    Job TitleDigital Marketing AnalystBecome an integral part of the greater media department within Amadeus. Our Web/SEO team is exclusively focused on the creation & optimization of customer websites and their organic traffic generation. We work alongside our paid search counterparts to strategize and drive direct revenue for our customers.Summary of the...


  • Bogotá, Cundinamarca, Colombia TMF Group A tiempo completo

    **Job no**: 574764 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Information Technology **Office Location**: Colombia **About TMF Group** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide...

  • Programmatic Analyst

    hace 3 meses


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job Description Implement assigned digital campaigns Optimization in the management of the Campaign Proces Budgetary control of Campaigns Perform a quality assurance of each campaign Monitoring campaign performance (Report) Compliance with customer indicators and expectations Qualifications Key Qualifications: Bachelor’s degree 1 - 2...

  • Search Analyst

    hace 3 meses


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job Description Publicis Global Delivery is looking for a Search Analyst who wants to help our global clients succeed and our team continues growing. You will directly contribute to transforming our international clients 'businesses by running and activating search campaigns and guiding team members to improve their technical goals, having direct...

  • Paid Social Analyst

    hace 2 semanas


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job Description At PGD, the Social Analyst is responsible of leading the digital campaigns for the assigned advertisers. Implementation, optimization and reporting of the paid media advertisements are the most important aspects to achieve the campaigns KPI’s performance goals. Qualifications Key Qualifications: 1 to 3+ years of experience...

  • Business Analyst

    hace 1 mes


    Bogotá, Colombia StoneX A tiempo completo

    Overview We are looking for an experienced business analyst to bridge the gap between our business and technology teams. In this position, you will play a pivotal role in ensuring successful project delivery by translating business needs into actionable plans for development. You will be a key communicator, fostering collaboration and ensuring all...

  • Business Analyst

    hace 5 días


    Bogotá, Colombia Amadeus A tiempo completo

    Job TitleBusiness AnalystJob Title: Business AnalystAbout Your Business Area/Department:Define and create new solutions that will shape our customers’ travel experience.Summary of the role:Support new/existing customers in the integration of Amadeus products or solutions. We are looking for a professional Business Analyst who will be responsible for...


  • Bogotá, Bogotá D.E., Colombia Control Risks A tiempo completo

    The Business Insights Analyst will play a crucial role in enhancing business growth and client relations as part of Control Risks' Markets and Partnerships team in the LATAM region on a contractual basis. The chosen individual will focus on gathering insights about clients and conducting thorough data analysis. Furthermore, the analyst will assist in...

  • Paid Social Analyst

    hace 2 semanas


    Bogotá, Colombia Publicis Global Delivery A tiempo completo

    Job DescriptionAt PGD, the Social Analyst is responsible of leading the digital campaigns for the assigned advertisers. Implementation, optimization and reporting of the paid media advertisements are the most important aspects to achieve the campaigns KPI’s performance goals.QualificationsKey Qualifications:1 to 3+ years of experience using digital...