Business Analyst

hace 2 meses


Bogotá, Colombia Amadeus A tiempo completo

Job Title

Business Analyst

Job Title: Business Analyst

About Your Business Area/Department:

Define and create new solutions that will shape our customers’ travel experience.

Summary of the role:

Support new/existing customers in the integration of Amadeus products or solutions. We are looking for a professional Business Analyst who will be responsible for building and maintaining solutions for our customers which bring value and competitive advantage for Selling Connect Customizations.

In this role you’ll:

You will build, develop, and test front-end/backend applications to deliver solutions according to the customer’s expectations and needs. You will draw up technical documents and implement potential improvements.Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.​Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.

Specific accountabilities:

Analyze customer systems and service requirements.Identify specific actions necessary to integrate Amadeus products/services.Establish and manage the product/solution integration schedule.Determine and document adaptations to Amadeus products and services.Write functional specifications used for customization and/or verify that specifications reflect customer requirements.Test flows and functionalities of customized products/solutions meet specified requirements.Guarantee that customized products/solutions meet specified requirements.Perform the necessary tests on the customized solution before it is delivered to the customer.Deliver customer training on the solution when necessary.Provide functional support and problem resolution to sales and/or customer functional staff.Maintain a documentation reflecting all functionalities delivered throughout bespoke solutions in order to facilitate the reusability.Support sales activities through the presentation and documentation concerning product/solution integration.

About the ideal candidate:
 

Requirements definition

SOAP/REST Webservices & StandardsMS SQLConfluence, JiraTest tools Fluent spoken and written English

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.Work from anywhere: onsite or hybrid. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.


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