Retail IT Level 1

Job Summary: The Retail Analyst Level I is the first point of contact for the users who call our IT Service Desk. The Retail Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, POS systems and provide basic desktop support. The Retail...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job SummaryThe Retail Analyst Level I is the primary point of contact for users who interact with our IT Service Desk. This role involves answering incoming calls, tracking information in a call tracking system, troubleshooting basic end-user issues on various software applications, hardware, and POS systems, and providing basic desktop support. The Retail...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Auxis seeks an experienced System Administrator to join our team in Barranquilla. As a System Administrator, you will be responsible for ensuring the high availability and performance of our operating system environments.About the Role:The successful candidate will have 1+ years of experience in IT operations management, with a strong understanding of...

Unlock Your Career PotentialBe part of a dynamic team at TTEC, a global leader in customer experience technology. As an IT Support Associate Technician, you'll play a vital role in delivering exceptional support to our frontline associates.About the Role$45,000 - $55,000 per annum (estimated salary range)Proactively identify and resolve technical issues...

Job Summary: The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming...

**DESCRIPTION** **2406685 - APRENDIZ DE IT** Nuestra cultura cree en **_ELEVAR TU POTENCIAL_**. Ofrecemos oportunidades globales para desarrollar tu carrera, hacer de tu comunidad un mejor lugar y trabajar con las personas más innovadoras en la actualidad que buscan resolver los problemas más difíciles que enfrentamos a nível mundial. Creemos en la...

Job Summary: The Project Coordinator manages the new store opening, store transfer, relocation, and remodel lifecycles from a technology perspective. The critical member of the retail solutions team ensuring that the one of most important aspects of our business—opening new stores, proceeds smoothly for our franchisees. This position is responsible for...

Postulación exitosa Gracias por haberte postulado a la oferta de empleo Underwriting assistant/ advanced english level, en Solvo . Trabaja en SOLVO $2,5 a $3 millones COP Colombia, Atlántico, Barranquilla Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para...

Job Summary: Project Manager, supervises a team of Project Coordinators. This role is pivotal in managing the technological aspects of new store inaugurations, store transfers, relocations, and remodeling processes. Additionally, this position involves mentoring other Technology Operations Coordinators, delegating projects, and monitoring...

Lean Tech is a **rapidly expanding** organization situated in **Medellín, Colombia**. We pride ourselves on possessing one of the most influential networks within **software development** and** IT services for the entertainment**, **financial**, and **logistics** sectors. Our corporate projections offer a **multitude** of opportunities for professionals to...

Responsibilities for IT Support Specialist - Complete detailed reports listing requests for technical assistance from staff members, steps taken to resolve them, and the specific dates/individuals involved; - Act as the initial point of contact for all computer and system related concerns from employees and clients; - Assist management in creating training...

NEW WAVE FAMILY GROUP is a Non-Captive Energy Broker representing more than 20 Retail Electricity Providers (REPs) across all deregulated states in the US. We truly care for our employees. Our employees make it possible for NW FAMILY GROUP to serve our customers and fellow employees. - **Role description**_ As a bilingual agent you will be responsible for...