SD Analyst Level 1

Job Summary: The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Descripción del Puesto:Estamos buscando a un Asistente Financiero Senior para unirse a nuestro equipo de SD Solutions SAS. En esta posición, tendrás la oportunidad de trabajar en un ambiente dinámico y colaborativo, donde podrás utilizar tus habilidades financieras para apoyar el crecimiento y éxito de nuestra empresa. Responsabilidades: Manejar...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

**Position**:Data Analyst **City**:Barranquilla **Schedule**: Monday to Friday 7:00 a.m. - 4:00 p.m. **Remuneration**: $3'000.000 - 4'000.000 **Job description**: Description: We are in search of a meticulous and proactive individual to fill the combined role of Service Operations Financial Analyst / Data Processor & Manager IT Business Intelligence,...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

We're seeking an Business analyst to join our team! **Responsibilities**: - Follow up with sales leads, negotiate deals, and support deliveries. - Coordinate with internal teams and vendors to provide appropriate solutions to customers. - Ensure technical needs are met based on customer plans and specifications. - Participate in meetings with customers and...

Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

We are seeking a new Pricing Analyst to join our team! **Primary Responsibilities Will Include** - Informed and composed risk-tolerant disposition in pursuit of bid board load wins. - Analysis of live lane data, including carrier calls & quotes, confirming and leveraging present market rates. - The cost-effective pairing of specific trailer types aligned...

En Solvo buscamos un **RECLUTADOR SENIOR** con experiência en procesos de selección y reclutamiento. Será responsable de Administrar y ejecutar los procesos de Reclutamiento que incluyen el entrenamiento y acompañamiento de los Junior Recruiters Analyst con el fin de contribuir al crecimiento organizacional. **RESPONSABILIDADES**: 1. Gestionar los...

UPS is a leading logistics company seeking an experienced Senior Quality Assurance Analyst to join its team in Bogota.The estimated salary for this position is approximately $65,000 per annum, based on the company's industry standards and the cost of living in Bogota.About the Role:The Senior Quality Assurance Analyst will be responsible for coordinating the...

At Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...

Sutherland is seeking a reliable and detail-oriented person to join us as **Quality Analyst.** We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Our Quality Analyst get to**: **Define Sutherland’s...

Job DescriptionWe are hiring a Business Intelligence Analyst to join our team at AgileEngine, one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch.As a Business Intelligence Analyst, you will be responsible for working with us to create award-winning custom software solutions that help companies across 15+...