Jr Retail Analyst Level 1

Auxis is a dynamic and innovative company in the accounting industry, seeking a dedicated Retail IT Level 1 professional to join our team. This entry-level position is essential in supporting our retail operations by providing exceptional technical assistance and troubleshooting for our store systems and applications. As a Retail IT Level 1 specialist, you...

Job Summary: The Retail Analyst Level I is the first point of contact for the users who call our IT Service Desk. The Retail Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, POS systems and provide basic desktop support. The Retail...

Job SummaryThe Retail Analyst Level I is the primary point of contact for users who interact with our IT Service Desk. This role involves answering incoming calls, tracking information in a call tracking system, troubleshooting basic end-user issues on various software applications, hardware, and POS systems, and providing basic desktop support. The Retail...

Job Summary: The Jr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. **Responsibilities**: - Understand alerts for operating system issues, hardware performance, security vulnerabilities, and other basic...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: The Jr Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Senior Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: The Jr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance. **Responsibilities**: - Interpret alerts for operating system issues, hardware performance, security vulnerabilities, and other basic systems...

Job Summary: The Senior Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

**Position**:Data Analyst **City**:Barranquilla **Schedule**: Monday to Friday 7:00 a.m. - 4:00 p.m. **Remuneration**: $3'000.000 - 4'000.000 **Job description**: Description: We are in search of a meticulous and proactive individual to fill the combined role of Service Operations Financial Analyst / Data Processor & Manager IT Business Intelligence,...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

We're seeking an Business analyst to join our team! **Responsibilities**: - Follow up with sales leads, negotiate deals, and support deliveries. - Coordinate with internal teams and vendors to provide appropriate solutions to customers. - Ensure technical needs are met based on customer plans and specifications. - Participate in meetings with customers and...

Job Summary: The Jr. OC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, ensuring high levels of system availability and performance. Responsibilities: Interpret alerts for operating system issues, hardware performance, security vulnerabilities, and other basic systems...