Head of Global Revenue Operations

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company and won "Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

As Head of Global Revenue Operations, you will be the nervous system for Jeeves' commercial engine — designing the revenue architecture, tooling, forecasting, and processes that enable predictable, scalable growth across multiple regions and currencies. This role is strategic and hands-on: you'll partner closely with Sales, CS, Marketing, Finance, Product and Engineering to build the operating model that supports our next stage of global expansion.

We're looking for a leader who has built the revenue and operational structures that support scale — specifically someone who has established GTM and RevOps infrastructure for businesses operating in the $25M–$100M ARR range or the $50M–$500M+ ARR range (or similar-sized motion). Experience building these kinds of structures for a fintech or payments business is ideal; if not, a strong background implementing RevOps for high-growth SaaS is required.

Location: This role is based out of Bogotá, Colombia, and is a full-time hybrid position where it is required to come into our office in the Parque de la 93 area. #LI-HYBRID

• Strategy & Planning: Lead territory design, quota setting, comp and capacity planning across regions with differentiated GTM motions for LATAM, US and EMEA. Own quarterly and annual revenue planning and forecasting — drive improvements in accuracy and cadence. Define and operationalize KPIs across the funnel (CAC, LTV, churn, NRN, win rates, sales velocity).
• Process & Governance: Architect and scale end-to-end revenue processes from lead → expansion → renewal to eliminate friction and drive conversion. Build and run deal desk governance, pipeline hygiene and forecast rigor that scale from tens to hundreds of millions in ARR. Partner with Finance on multi-currency billing, revenue recognition, credit terms and collections for cross-border customers.
• Systems & Data: Own CRM architecture (HubSpot) and the integrated GTM stack — ensuring automation, data integrity and self-service dashboards for reps, managers and execs. Build robust reporting, attribution and analytics using SQL and BI tools to inform GTM decisions. Drive automation that reduces admin overhead and increases rep productivity.
• Enablement & Execution: Lead Sales Enablement: playbooks, onboarding, territory rollouts and continuous coaching to lift quota attainment and reduce ramp time. Translate product, compliance and engineering constraints into executable GTM plans for complex fintech products (cards, payments, lending).

• 7+ years in Revenue Operations / Sales Operations / Business Operations, with 3+ years in leadership.
• Fluent in Spanish & English, Portuguese is a significant plus given our Brazil footprint.
• Demonstrated success building the revenue systems and organizational structures required to scale companies in the $25M–$100M ARR band or $50M–$500M+ ARR band (or equivalently sized initiatives). This includes defining comp/territory, forecasting, deal desk and multi-region revenue processes.
• Fintech experience strongly preferred (payments (including stablecoin preferred), corporate cards, cross-border, lending). If fintech is not present, deep RevOps experience for high-growth B2B SaaS is required.
• Expert with HubSpot (admin), or equivalent CRM architectures (Salesforce) and the modern GTM stack (Outreach, ZoomInfo, Gong, etc.).
• Strong analytics: SQL, data modeling, and comfortable building dashboards in Looker / Tableau / similar.
• Proven track record implementing automation and tooling that materially improve sales productivity and forecast reliability.
• Cross-functional operator with excellent partner skills — can translate finance/product constraints into commercial strategy.
• Comfortable leading change: building playbooks, setting governance and rolling out new processes globally.