Quality Control Specialist with Portuguese

hace 6 días

Bogotá, Bogotá D.E., Colombia ARRISE A tiempo completo

Ensuring Excellence in Live Casino support with Unmatched Quality Control.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

  • We're more than a company—we're a community of over 6,000 driven professionals, with offices across Gibraltar, Colombia, Canada, India, Malta, Romania, Serbia, UAE and beyond.
  • We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
  • We don't just build products—we build opportunities, invest in our people, and foster growth at every level.

Role Description:
We are seeking a meticulous and dedicated individual to join our team as a QC Specialist with Portuguese. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.

Responsibilities:

  • Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
  • Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company's quality standards.
  • Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
  • Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
  • Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
  • Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.

Candidate Requirements:

  • Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
  • Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
  • Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
  • Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
  • Communication Skills: Strong interpersonal and communication skills, both verbal and written.
  • Language: Proficient in English and Portuguese, excellent written and verbal communication.

Nice to have:

  • Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
  • Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.

What we offer in exchange:

  • Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
  • Competitive salary.
  • International work environment.
  • Opportunities for advancement to higher positions in online casino.

After completing 3 months with us:

  • Home & Emergency Medical Assistance Plan
  • Gym

Ready to Elevate Your Career? Join ARRISE Today

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